Job.bo Insights · Salaries · Germany

call centre agent: salary in Germany

Salary range from active job ads for the ESCO role “call centre agent” — by city, industry and in country comparison.

28,908 €

Median annual salary · 550 ads with stated salary

550

ads with stated salary

25,800 € – 33,000 €

Range p25–p75

cities with data

countries with this role

550

ads with stated salary

25,800 € – 33,000 €

Range p25–p75

cities with data

countries with this role

By city

Median and range per city with n ≥ 30 — sorted by median.

City	n	Range p25 – p75	Median
Berlin	139	27,520 € – 34,400 €	30,960 €

Median annual salary in EUR; range = middle 50% of ads (p25–p75). Only cells with n ≥ 30.

By industry

The same role at employers in different industries (excluding staffing agencies).

Industry	n	Range p25 – p75	Median
Staffing & Recruiting	122	26,465 € – 31,985 €	30,000 €

Median annual salary in EUR; range = middle 50% of ads (p25–p75). Only cells with n ≥ 30.

In other countries

The same ESCO role, median in EUR/year (converted) — click opens the role's country page.

Country	n	Range p25 – p75	Median
Austria	117	29,904 € – 37,800 €	32,200 €
Netherlands	271	27,520 € – 34,400 €	30,960 €
France	204	22,360 € – 27,564 €	24,000 €
Singapore	49	17,136 € – 22,440 €	21,216 €
Sweden	46	19,412 € – 31,680 €	21,155 €
Mexico	47	8,783 € – 11,172 €	9,408 €

Median annual salary in EUR; range = middle 50% of ads (p25–p75). Only cells with n ≥ 30.

Frequently asked questions

What does a call centre agent earn in Germany?

The median across 550 active job ads with stated pay is €28,908 per year; the middle 50% of ads state €25,800–33,000.

Where does a call centre agent get paid best?

Among cities with robust data, Berlin leads with a median of €30,960 (139 ads).

How comparable are the countries?

All values are converted to EUR/year (reference exchange rates, country-specific monthly factors). Purchasing power, taxes and social contributions are not taken into account — the comparison shows gross nominal values from the ads.

More insights: All salaries in Germany · All countries · The global job market

Methodology. Data as of 10/08/2026, recalculated daily. Population: active ads with a stated range; range midpoint; foreign currencies at reference rates, monthly/hourly wages annualised (country-specific monthly factors, e.g. 14 in Austria); plausibility band €8,000–400,000. Roles = ESCO occupations, industries = AI-classified company industry (excluding staffing agencies), cities = main location of the ad, departments from ISCO-08. Minimum n 30 per cell.
Browse call centre agent jobs →Sign up for free