Sales Agent - Accommodation Departments

We are looking for an experienced and sales-oriented Sales Agent to join our Accommodation Department. The role combines accommodation sales, reservations, guest communication, and OTA management .

You will be responsible for driving sales and maximizing booking opportunities, handling accommodation inquiries and reservations, communicating with guests, working with online travel agencies (OTAs).

Actively promote and sell accommodation services and identify additional sales opportunities

Optimize OTA listings to improve visibility, conversion, and sales performance (regularly review listings, content, photos, descriptions, rates, availability, and policies, and identify areas for improvement)

Monitor OTA performance, market trends, competitor offerings, and pricing to identify new sales opportunities

Handle accommodation inquiries and reservations

Communicate with guests before, during, and after their stay

Build positive relationships with guests and contribute to high customer satisfaction

Coordinate with the operations team to ensure smooth stays

Monitor sales performance and contribute to achieving department targets

Previous experience in accommodation, hotel, reservations

Experience working with OTAs and online reservation platforms

Fluent English and Russian – both written and spoken

Strong sales skills and a results-oriented approach

Good knowledge of accommodation booking processes and systems

Ability to work independently and handle multiple tasks efficiently

Good computer skills

Full-time position in a growing tourism company

Competitive salary + sales-based incentives

Professional and dynamic working environment

Opportunities for professional growth and development