SUPERVISOR

We are seeking a responsible, proactive and hands-on Supervisor to oversee daily operational activities and ensure smooth business operations.

The successful candidate will be responsible for supervising staff, coordinating daily work activities, monitoring productivity, maintaining operational standards and ensuring that company policies and procedures are followed.

The candidate must possess good leadership, communication and problem-solving skills, with the ability to manage staff and daily operations effectively.

Key Responsibilities

1. Daily Operations Management

• Supervise and coordinate daily operational activities.
• Ensure all daily tasks are completed efficiently and on schedule.
• Monitor workflow and ensure smooth day-to-day operations.
• Ensure employees follow company policies, procedures and SOPs.
• Identify operational problems and implement corrective actions.
• Maintain a productive, organised and efficient working environment.

2. Staff Supervision & Management

• Lead, supervise and motivate team members.
• Assign daily duties and responsibilities to employees.
• Monitor staff attendance, punctuality and work performance.
• Prepare staff duty rosters and manpower arrangements.
• Train and guide new employees.
• Provide coaching and feedback to improve staff performance.
• Handle staff-related issues and report disciplinary matters to management.

3. Quality Control & Work Standards

• Ensure products and services meet company quality standards.
• Monitor work quality and operational procedures.
• Conduct regular checks to ensure accuracy and consistency.
• Identify quality issues and take appropriate corrective action.
• Ensure all work is completed according to company requirements.

4. Safety, Hygiene & Compliance

• Maintain cleanliness and good housekeeping standards.
• Ensure employees follow workplace safety and hygiene procedures.
• Monitor proper handling, storage and movement of food products.
• Ensure compliance with applicable food safety and workplace safety requirements.
• Report accidents, incidents and safety concerns to management.

5. Inventory & Resource Management

• Monitor stock levels and daily inventory movement.
• Ensure proper storage and handling of products and materials.
• Minimise wastage, damage and stock losses.
• Coordinate with relevant departments for stock replenishment.
• Ensure equipment and company resources are properly maintained and utilised.

6. Coordination & Communication

• Coordinate with other departments to ensure smooth operations.
• Communicate daily work instructions and operational updates to employees.
• Report operational issues and improvement opportunities to management.
• Assist management in implementing new procedures and operational improvements.