Corporate Trainer

Wing AssistantMakatiJob.boопубліковано 28.08.2026
Обов'язково:Lead

Key Responsibilities

1. Training Design & Development

  • Design, update, and maintain training curricula, modules, and materials for onboarding, technical skills, compliance, and soft-skills programs.
  • Develop training aids such as manuals, presentations, job aids, e-learning content, and assessment tools.
  • Partner with subject matter experts and department leaders to translate business and role requirements into effective learning content.
  • Keep training content current with company policies, industry best practices, and evolving business needs.

2. Training Delivery & Facilitation

  • Facilitate engaging classroom, virtual, and on-the-job training sessions for new hires and existing employees.
  • Deliver onboarding and orientation training in coordination with HR Operations.
  • Conduct skills training, leadership development, compliance training, and refresher courses as needed.
  • Adapt facilitation style and content delivery to different learning styles and audience levels.
  • Serve as the primary point of contact for participants during training programs.

3. Training Needs Analysis

  • Conduct training needs assessments in partnership with department leaders and HR to identify skill gaps.
  • Analyze performance data, feedback, and business objectives to recommend relevant training interventions.
  • Prioritize training initiatives based on organizational impact and urgency.

4. Evaluation & Continuous Improvement

  • Administer post-training assessments, evaluations, and feedback surveys to measure training effectiveness.
  • Analyze evaluation results to identify trends, gaps, and opportunities for improvement.
  • Track training completion rates, competency outcomes, and program ROI.
  • Prepare reports and recommendations for HR and business leadership.
  • Continuously refine training content and delivery methods based on feedback and results.

5. Learning Administration

  • Maintain accurate training records, attendance, and completion status within the LMS or HRIS.
  • Schedule training sessions, coordinate venues/logistics, and manage training calendars.
  • Monitor compliance with mandatory training requirements and certification renewals.
  • Assist in maintaining and updating training guides, resources, and the training content library.

6. Internal Communications

  • Prepare announcements and communications related to upcoming training programs, learning initiatives, onboarding, holidays, and employee programs.
  • Develop newsletters, employee communications, and HR/training campaigns.
  • Maintain training and onboarding content within the LMS or HRIS.
  • Promote participation in training and HR initiatives through various communication channels.
  • Coordinate with hiring managers and department leaders on training schedules and role-specific learning paths.

7. New Hire Onboarding

  • Manage the end-to-end onboarding process for all new hires.
  • Coordinate pre-employment requirements, onboarding schedules, and documentation.
  • Conduct or facilitate new hire orientation sessions.
  • Ensure timely completion of onboarding tasks, system access, equipment coordination, and HRIS enrollment.
  • Monitor completion of mandatory onboarding courses, handbook acknowledgment, company policies, and compliance requirements.
  • Serve as the primary HR contact for new hires during their onboarding period.
  • Continuously improve the onboarding experience based on survey results and feedback.

8. Employee Engagement

  • Plan, organize, and execute employee engagement programs, celebrations, wellness activities, and company events.
  • Develop initiatives that promote company culture, collaboration, and employee morale.
  • Coordinate recognition and appreciation programs including service awards, employee appreciation activities, and incentive programs.
  • Partner with department leaders to implement engagement strategies across teams.
  • Monitor participation and recommend improvements to increase employee involvement.

9. Employee Surveys & Feedback

  • Administer onboarding surveys, engagement surveys, pulse surveys, and employee satisfaction surveys.
  • Analyze survey results and identify trends, concerns, and opportunities for improvement.
  • Prepare reports and recommendations for HR leadership.
  • Track action plans resulting from survey feedback.

10. Employee Experience

  • Support initiatives that improve the overall employee journey from onboarding to offboarding.
  • Coordinate welcome kits, onboarding materials, and employee communications.
  • Assist in implementing culture-building initiatives aligned with company values.
  • Promote HR programs, policies, and benefits through effective communication.

11. Continuous Improvement

  • Recommend improvements to onboarding processes, training programs, and employee engagement initiatives.
  • Benchmark HR and learning best practices, and introduce innovative employee experience and training initiatives (e.g., blended learning, microlearning, gamification).
  • Assist in HR projects related to culture, employer branding, employee development, and retention.

Qualifications

Education

  • Bachelor's degree in Human Resources, Education, Organizational Development, Business Administration, or a related field.

Experience

  • At least 2 years of experience in corporate training, learning and development, instructional design, HR Operations, employee engagement, onboarding, or a related HR function.
  • Experience facilitating training sessions, workshops, orientation programs, or employee events.
  • Experience using LMS and HRIS platforms is preferred.

Knowledge & Skills

  • Strong presentation, facilitation, and public speaking skills.
  • Instructional design and curriculum development skills.
  • Excellent verbal and written communication.
  • Strong organizational and project coordination skills.
  • Event planning and coordination skills.
  • Data analysis and reporting for training effectiveness and engagement metrics.
  • Strong interpersonal and relationship-building abilities.
  • Knowledge of adult learning principles, training best practices, and employee engagement strategies.
  • Familiarity with Philippine labor laws and HR compliance requirements.
  • Proficiency in Microsoft Office, Google Workspace, LMS/HRIS platforms, and survey tools.

Core Competencies

  • Customer Service Orientation
  • Communication Skills
  • Facilitation and Presentation Skills
  • Organization and Planning
  • Attention to Detail
  • Collaboration and Teamwork
  • Initiative and Proactiveness
  • Problem Solving
  • Adaptability
  • Creativity and Innovation
  • Confidentiality and Professionalism