Credit Control Manager
Location: Central London Working Pattern: Hybrid Salary: £50,000 - £55,000 per annum Contract Type: Permanent
This is an excellent opportunity for an experienced Credit Control professional to lead a sizeable collections function within a complex, high-volume environment. The successful candidate will oversee a team of credit control professionals, drive performance against KPIs, improve processes and controls, and play a key role in ongoing systems and transformation initiatives.
Key Responsibilities Lead and develop a Credit Control team of 10+ across multiple locations Oversee collections, cash allocation and aged debt management to ensure KPI delivery Produce debtor, cash flow and performance reporting for senior leadership Build strong relationships across finance and operational teams to resolve outstanding debt Support system improvements, integrations and finance transformation initiatives Drive process improvements, automation and operational efficiencies across the function Manage escalated accounts, legal recoveries and credit control governance, including credit notes and write-offs Maintain and enhance credit control procedures, controls and performance metrics throughout the team
Key Requirements Essential Substantial Credit Control experience within a high-volume environment Significant previous experience leading and developing successful Credit Control teams Experience setting KPI, performance and management targets and producing, senior management reports Strong stakeholder management and relationship-building skills Good understanding of financial controls, write-offs and credit procedures Excellent communication, organisation and people management skills Proficient in Excel and Microsoft Office applications Highly Desirable Experience with Microsoft Dynamics 365 or a similar ERP system Proven involvement in system implementations, integrations or finance transformation projects Strong systems mindset with a track record of improving processes and controls through technology Experience driving automation, efficiency improvements and process optimisation within a finance function Healthcare sector experience would be advantageous