Head of Quality and Compliance

About Us

At The Pharmacy Hub , we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

The Head of Quality & Compliance is a senior leadership position responsible for building and leading a world-class quality organization from the ground up. This role partners across Operations, Production, R&D, Procurement, Engineering, and Executive Leadership to establish a culture of quality, compliance, and continuous improvement across The Pharmacy Hub's compounding and fulfillment operations.

Quality Leadership

Serve as the senior quality leader for all quality-related functions

Develop and execute the organization's quality strategy and roadmap

Establish a culture of quality, accountability, compliance, and continuous improvement

Partner with Operations, Production, R&D, Procurement, Engineering, and Executive Leadership

Regulatory Compliance Ensure and maintain ongoing compliance with all applicable regulations and standards, including:

USP <795>, USP <797>, and USP <800>

State Board of Pharmacy and DEA regulations

FDA guidance documents and DSCSA requirements

NABP requirements, OSHA regulations, and Hazardous Drug handling requirements

Maintain inspection readiness at all times

Inspection Readiness Program

Develop and lead a formal Inspection Readiness Program with mock inspections

Lead regulatory inspections and manage corrective and preventive actions (CAPAs)

Coordinate responses to State Boards of Pharmacy, NABP, DEA, FDA, and client audits

Quality Systems Development Build and maintain comprehensive quality systems including:

CAPA, Deviation, Change Control, Risk Management, and Complaint Programs

Supplier Qualification, Training, and Annual Product Review Programs

Internal Audit, Quality Metrics, Document Control, and Batch Record Review Programs

Quality Assurance

Oversee batch record review and release

Manage SOP lifecycle and governance

Approve investigations and CAPAs

Monitor quality trends and KPIs

Review environmental monitoring and facility performance

Lead product quality reviews

Quality Control

Build and manage QC laboratories and establish testing programs

Oversee identity testing, potency testing, microbiology, stability, water quality, and environmental monitoring

Manage incoming material qualification

Internal Audit Program

Build an internal auditing team and develop annual audit schedules

Conduct facility, process, documentation, vendor, and client audits

Proactively identify compliance gaps before regulatory agencies do

Supplier & Vendor Quality

Qualify suppliers and vendors; conduct risk assessments and vendor audits

Oversee quality agreements

Training & Development

Develop a comprehensive quality training program for pharmacists, technicians, quality personnel, and operations teams

Ensure competency assessments are completed and documented

Continuous Improvement & Team Building

Apply Lean, Six Sigma, and risk-based quality principles to reduce deviations, errors, rework, waste, and complaints

Build and lead Quality Assurance, Quality Control, Internal Audit, Compliance, Document Control, Validation, and Training teams

Qualifications

Required

Bachelor's Degree in Pharmacy, Pharmaceutical Sciences, Chemistry, Biology, Engineering, or related field

Minimum 10+ years of pharmaceutical quality leadership experience

Minimum 5+ years leading quality teams

Strong knowledge of USP <795>, USP <797>, USP <800>, cGMP principles, State Board of Pharmacy regulations, and DEA compliance

Demonstrated experience leading regulatory inspections and developing quality systems from the ground up

Preferred

PharmD, MS, or MBA

Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE)

Lean Six Sigma certification

Experience in 503A Compounding, 503B Outsourcing Facilities, Pharmaceutical Manufacturing, or High-Volume Fulfillment Operations

Schedule

Full-time, 100% onsite position

Work location: Davie, FL and Miami Gardens, FL (travel between locations as business needs require)

Monday–Friday

Occasional weekend work may be required based on business needs

Pay Range $148,000 — $182,000 USD

Benefits:

401(k) with up to 4% matching

Medical, dental, vision and life insurance

Paid time off that grows with your tenure

Core Values

The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs

Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes

Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services

At The Pharmacy Hub , we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application.

The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.