Vice President, Client Onboarding Team Manager - International CIB

An international corporate and investment bank is seeking an experienced Client Onboarding Team Manager to lead its regional onboarding function.

Responsibilities

• Lead and develop a regional team of KYC onboarding professionals.
• Manage workflow allocation, capacity, productivity, turnaround time and service quality.
• Oversee end-to-end CDD and KYC onboarding for corporate and institutional clients.
• Act as the escalation point for complex cases involving PEPs, adverse media, sanctions and ownership structures.
• Partner with Front Office, Compliance and global teams to resolve onboarding issues.
• Prepare management reporting on team performance, risks and operational matters.
• Drive process improvements, system enhancements and UAT initiatives.

Requirements

• Degree in Finance, Business or a related discipline.
• Minimum 12 years of relevant KYC/AML experience within financial services.
• Strong corporate or institutional client onboarding experience.
• Proven experience managing and developing KYC teams, including remote or offshore resources.
• Strong stakeholder, project and operational-management capabilities.
• Experience with workflow analytics, Tableau or Alteryx would be advantageous.

Candidates who meet the above requirements are welcome to submit their updated CV for a confidential discussion.

Claire Ang R22109899 EA License: 22S1193