SALES & MARKETING EXECUTIVE (EXCLUDING FOOD & BEVERAGE SERVICES)

Responsibilities Greet and direct customers Provide accurate information (e.g. product features, pricing and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services Requirements Familiarity with consumer behavior principles Knowledge of inventory stocking procedures Basic math skills Excellent communication skills, capable of building trusting relationships Ability to perform in fast-paced environments Flexibility to work various shifts