Associate Solutions Engineer
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com
Job summary
As a member of the Sales Engineering team at DigiCert, you will play a crucial role in ensuring technical presales success. This role involves developing and maintaining a technical understanding of DigiCert solutions, supporting demonstrations and evaluations for prospective customers, and assisting with responses to RFPs/RFIs. You will analyze customer needs to determine the fit for DigiCert solutions, capture feature requests, and provide feedback to Product Management. Collaboration with the sales team and cross-functional teams is essential, as is the ability to travel to customer sites and industry events as needed.
What you will do
Partner with other members of the SE team to help ensure technical presales success
Develop and maintain a technical understanding of DigiCert solutions
Develop ability to provide or support demonstrations of DigiCert solutions and services to prospects/customers
Facilitate or support technical evaluations by prospective customers in a Proof of Concept (POC) environment
Assist other team members with responses to functional and technical elements of RFPs/RFIs
Develop ability to analyze customer needs to determine potential fit for DigiCert solutions and services to meet customer objectives
Capture feature request/enhancement input from prospects/customers to provide feedback to Product Management
Work in conjunction with other members of the sales team and cross-functional teams
Travel as necessary to customer sites and industry forums/conferences as needed to support the objectives of the department
What you will have
3+ years’ work experience in a cybersecurity or technical role
Bachelor’s degree or higher (preferably in systems management, computer science or cybersecurity)
Working knowledge of basic IT environments (Windows, Linux, Mac, web servers, etc.)
Experience working with Cloud technologies and providers a plus (Azure, AWS, GCP, etc.)
Familiarity with Microsoft Office Suite
Basic communication (written & verbal) and interpersonal skills
Basic diagnostic and problem-solving skills
Fluent in writing and speaking English
Must be detailed oriented, understand and process data accurately
Willingness to accept responsibility and accountability with a customer-first mindset
Benefits
Competitive compensation and comprehensive health, dental, and vision coverage
Retirement savings programs with company matching (401(k) or RRSP)
Generous paid time off, including holidays, and vacation
Paid parental leave and family support benefits
Life and disability coverage
Flexible spending and health savings options (where applicable)
Health and wellness support, including gym reimbursement and wellness programs
Employee Assistance Program with 24/7 confidential support for employees and families
Education assistance and professional development opportunities
Access to LinkedIn Learning and continuous learning resources
Employee referral bonus program and additional company perks and discounts
Internal rewards and recognition platform ( Motivosity ) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
Business travel insurance and global employee support programs
To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
#LI-IW1
Compensation Transparency:
The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below.
Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process.
We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.
For more information regarding our comprehensive benefits, see the benefits section.
OTE $100,000 — $100,000 USD
Base Salary $70,000 — $70,000 USD
Incentive Compensation $30,000 — $30,000 USD