Head of Operations - Order Management Solutions Department (Ho Chi Minh City)
DHL Global Forwarding (Vietnam) CorporationE.town 5, Phường Tân Bình, Tan Binh, Ho Chi Minh, Vietnamvietnamworksопубліковано 31.08.2026
Lead
- Job Purpose
- Own the full PnL of Order Management Solutions (OMS) in the country.
- Lead the end-to-end OMS service in the country, ensuring customer requirements are met through consistent operational execution, strong stakeholder management, and continuous service improvement.
- Drive OMS performance, productivity, compliance, billing accuracy, customer satisfaction, and process excellence while developing a...
- Minimum 10 years in Logistic/ Supply Chain with at least 5 years in 4PL/ Ocean Freight in leadership roles.
- Experience leading multi-team operations, managing KPIs, supporting audits, driving system/ process improvements, and developing high-performing teams is strongly recommended.
- Proven experience in P&L ownership, solution design, and strategic planning.
- Relevant management experience in an...