Supervisor

Your tasks

• Oversee and monitor all front and back of the cafe & restaurant operations
• Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally
• ⁠⁠Oversee health code compliance and sanitation standards

Requirements

Kualifikasi

• Diploms/Bachelor's in Hospitality/Management/Business or related
• Minimum 2 years experience in supervisory/head level in FnB business (Eatery/Coffee shop/Horeca)
• Experience handling and managing people (minimum 35 people) in operational/ fast-paced setting enviroment
• Proven strong leadership and team work
• Having customer-focused mindset
• Excellent with communication, decision making, and handling customer/vendor
• Having experience dealing with vendor and budget management
• Shift based schedule

Skills: Customer Service, Teamwork, Team Leadership