Support Worker

Based in Shrewsbury, our established supported living organisation provides high-quality, person-centred assistance to adults with learning disabilities and autism. We believe everyone deserves the opportunity to lead an active, fulfilling life, exercising genuine choice and control over their daily routines. Working within welcoming residential settings across the town, our services provide a safe, stimulating environment where tenants can flourish.

The work of our support team forms the foundation of everything we achieve. Rather than simply caring for people, our focus is on enabling individuals to develop practical life skills, grow in self-confidence, and pursue personal ambitions. By building trusting, respectful relationships, you will empower people to overcome barriers, discover their strengths, and actively participate in their local community.

Shrewsbury offers an exceptional setting to live and work, combining rich heritage and riverside parkland with the stunning Shropshire countryside and a friendly, supportive community.

Location: Shrewsbury

Salary: £25,500 – £27,500 per year

Employment: Permanent

The Role

In this role, you will work alongside individuals in their homes and the local community to nurture independence and wellbeing.

• Assisting tenants with practical domestic tasks including cooking nutritious meals, cleaning, and household budgeting.

• Encouraging participation in community activities, leisure pursuits, educational courses, and social clubs across Shrewsbury.

• Following and updating person-centred support plans, risk assessments, and positive behaviour guidance.

• Upholding dignity, privacy, and personal choice while assisting with personal care routines where required.

• Administering and documenting prescribed medication safely in line with organisational policy and standards.

• Observing physical and emotional wellbeing, liaising with families, social workers, and healthcare professionals.

• Completing clear, accurate daily records and shift handovers on our digital care management system.

• Facilitating tenant meetings to ensure individuals have a direct say in running their home.

• Participating constructively in team meetings, training sessions, and regular one-to-one supervision.

About You

• Previous experience in social care or supported living is desirable, but candidates with the right personal values are warmly welcomed.

• A passionate commitment to championing social inclusion and the rights of adults with learning disabilities (essential).

• Strong verbal and written communication skills, with the ability to adapt to diverse communication needs (essential).

• Patience, emotional maturity, and a calm approach, particularly when managing complex or challenging situations (essential).

• A collaborative team approach balanced with the self-reliance required to work lone-working shifts safely (essential).

• Willingness to complete mandatory training and achieve qualifications such as the Level 3 Diploma in Adult Care (essential).

• Flexibility to undertake rotational shift patterns that include mornings, evenings, weekends, and occasional sleep-ins (essential).

• A full UK driving licence with access to a vehicle is advantageous for community trips, though not required (desirable).

A Typical Day

Your shift begins with a clear handover from colleagues, after which you might assist a tenant with breakfast and review their day. By mid-morning, you could be accompanying someone to Shrewsbury Market or supporting a visit to the local library, followed by a walk through the Quarry. The afternoon might involve helping another tenant prepare for college, managing medication, or assisting with domestic chores. Toward the evening, you will support meal preparation, facilitate social relaxation, and complete digital care logs before briefing the incoming team.

What You Can Expect

• A permanent contract offering stable employment within an established Shrewsbury service.

• 28 days annual leave including bank holidays.

• A structured induction programme alongside funded, continuous professional development.

• Transparent pathways for career progression towards senior support worker and management positions.

• Access to a confidential employee assistance programme providing health and wellbeing guidance.

• Regular one-to-one supervision and encouragement from an approachable, experienced management team.

• Contributory workplace pension scheme.

If you want to bring your energy and empathy to a role where your daily contribution makes a lasting difference, we would be delighted to hear from you. To take the next step in your social care journey and join our dedicated team in Shrewsbury, please submit your CV together with a short covering note outlining your motivation.