Lead Generation Contact Centre Representative

Company Description

As an Agent for the Cancer Foundation, you get to bring your personality to work every day and connect with others through meaningful interactions. Through these connections, you will be able to help grow the Cancer Foundation’s membership and assist us to halve cancer rates over the next 20 years.

Job Description

What you’ll do

• Using scripts, have conversations with a variety of people to explain the Cancer Foundation and the benefits of joining
• Persuade customers to join our cause
• Handle objections or complaints in a professional manner
• Walk customers through certain processes
• Accurately record information about the call
• Meet / exceed set targets

Qualifications

What you bring

• At least 6 months of experience in lead generation or sales (preferably in a contact centre environment)
• Proven track record of successfully meeting sales quotas
• Amazing objection handling and persuasion skills
• Excellent communication skills
• Proficiency in English
• Working knowledge of relevant computer programs and telephone systems

Additional Information

Why work with us?

• We are a fun, energetic team that work in a casual environment - no stuffy suits for us!
• Our supportive enablement team provides you with all the necessary training and support throughout your journey.
• There is an air of friendly competition around the office with our individual or team challenges - cash and other amazing prizes are up for grabs!
• Break times with a view - take a breather and stare at our beautiful sea view.

What to send our way

• If you are interested (we hope you are), please click apply and upload your CV with your previous experience.
• Once you have applied, you will receive an automated email with a link to a quick Video Interview where you will be asked a few questions - think of it like a normal interview with a little more time to come up with the answers ;)
• Once we have reviewed your full application, we will review and reach out to you with feedback and, if applicable, any next steps.

The Legal Stuff

• There is a minimum amount in place to ensure that you walk away with a guaranteed income each month, however, you are able to earn much more than that through our competitive commission structure - this is a commission based role so the more leads you generate, the higher your income will be.
• This is an office-based role where you will be expected to work Monday to Friday in our office in Cape Town Central.