retail store supervisor

About the company

Armour Security and Protection Services is hiring Security Supervisors and Security Guards for a hotel site in North York, Toronto.

Armour Security and Protection Services is a leading Canadian security services provider. We protect people and properties through professional personnel, strong operational oversight, modern technology, and reliable security solutions.

We are committed to professionalism, integrity, accountability, customer service, and employee development.

Your tasks

Positions Available: Security Supervisor and Hotel Security Guard

We are looking for reliable, professional, and vigilant security personnel to support hotel operations during overnight hours.

This is an active security position requiring regular patrols, checkpoint scans, incident reporting, guest interaction, and response to security concerns.

Requirements

• Responsibilities
• Conduct regular foot patrols throughout the hotel.
• Patrol guest floors, hallways, parking areas, entrances, exits, stairwells, common areas, and the building perimeter.
• Complete TrackTik checkpoints every 30 minutes.
• Maintain a visible and professional security presence.
• Prevent and address trespassing, loitering, and unauthorized access.
• Respond to disturbances, alarms, emergencies, and security incidents.
• Assist hotel guests and staff with security-related concerns.
• Monitor restricted areas and verify authorization when required.
• Liaise with hotel management, emergency services, and law enforcement when necessary.
• Enforce hotel and Armour Security policies and procedures.
• Report safety, maintenance, and security concerns.
• Complete accurate patrol, occurrence, and incident reports.
• Maintain professional conduct and customer service at all times.

Security Supervisor Responsibilities Security Supervisors will also be responsible for:

• Supervising and directing security guards on shift.
• Ensuring patrols and checkpoints are completed on time.
• Monitoring guard performance, attendance, uniform standards, and site compliance.
• Coordinating security responses during incidents and emergencies.
• Reviewing reports and shift activity.
• Providing proper shift handovers and briefings.
• Communicating important site issues to hotel management and Armour Security management.
• Ensuring guards follow company and site procedures.

Requirements

• Valid Ontario Security Guard Licence is required.
• Open overnight availability is required.
• Minimum 1 year of security experience preferred.
• Hotel, condominium, residential, healthcare, shelter, or similar security experience is an asset.
• Previous hotel security experience is strongly preferred.
• Supervisory experience is preferred for Security Supervisor applicants.
• Valid First Aid/CPR certification is an asset.
• Strong communication and report-writing skills.

What we offer

Pay Rate: $18.25 per hour

Vacation Pay: Additional 4%

Benefits: Extended health benefits after 3 months, subject to eligibility

Other

Security Supervisor & Hotel Security Guard ? North York, Toronto

Position Details Location: North York, Toronto, Ontario

Shift: 11:00 PM ? 7:00 AM

Schedule: Overnight availability required, including weekends