Credit Controller

Fancy a change? Looking for a new challenge? Or just having a browse?

Whatever brings you here, you may as well see what Woodfines has to offer!

We are looking for talented, friendly and enthusiastic individuals to join our firm. Specifically, a part time Credit Controller, based in our Milton Keynes Office with occassional travel to our Bedford office. If you have previous experience working as a Credit Controller and are looking to strengthen your knowledge and experience further, this role could be exactly what you’re looking for!

At Woodfines, we put YOU first, we pride ourselves on our friendly, approachable attitude towards our staff and clients. We offer competitive salaries, flexible working and genuine progression opportunities, supporting you to achieve your goals, whilst maintaining a great work/life balance.

If you share our vision for delivering excellent service to our clients, whilst progressing your own personal development, in a welcoming and supportive environment, then we would love to welcome you into our firm.

As a Credit Controller, you will play a key role in supporting the firm's financial performance by managing outstanding debts and maintaining strong client relationships.

Your responsibilities will include

• Working alongside the existing Credit Controller to proactively manage and reduce outstanding debt.
• Collecting debts owed to the Firm within agreed processes.
• Communicating with clients via telephone, email, and written correspondence to ensure timely payment of invoices.
• Building effective working relationships with Fee Earners to support the management and recovery of client debts.
• Building effective working relationships with our Solicitors (Fee Earners) to support the management and recovery of debts payable by their clients for legal services provided.
• Reporting to & collaborating with the Finance Manager and Finance Director to review and improve credit control processes, compliance standards, and client care practices.
• Maintaining accurate records of communications and payment arrangements.
• Escalating issues to Finance Manager where appropriate.
• Collaborating with the Finance Manager and Finance Director to review and improve credit control processes, compliance standards, and client care practices.

Experience Required

• Previous experience in a Credit Control role.
• Intermediate proficiency in Microsoft Excel.
• Experience within a professional services environment is desirable, but not essential.
• Strong understanding of credit control processes and debt recovery best practices.

Personal Skills and AttributesWe're looking for someone who is:*

• Highly organised with excellent attention to detail.
• A confident and effective communicator, both verbally and in writing.
• Able to manage their workload effectively and prioritise tasks to meet deadlines.
• Self-motivated, proactive, and approachable in their work style.
• Calm and professional when working under pressure.
• Skilled at building positive working relationships with both clients and colleagues.

This is an excellent opportunity for a motivated finance professional to join a supportive team and contribute to the continued success of the firm.

What can we offer you?

• Pay. We value our employees, our salaries reflect this.
• Bonus. We recognise and reward for all of your hard work.
• Holidays. Mexico? Paris? Or just staying home? Use your 26 days holiday (plus bank holidays) however you like!
• Flexibility. What does work/life balance look like to you? We are open to your suggestions.
• Birthday Off & Voucher. No one wants to work on their birthday. Take the day off and go shopping!
• Pension. To help out your future self.
• Life insurance. Support for your loved ones, just in case.
• Income protection. If you get sick, we guarantee a % of your salary for up to 2 years.
• Vitality health insurance. We support you to be your happy and healthy self! (Free coffees, cinema tickets or even an Apple Watch are also a nice touch).
• Medicash healthcare cash plan. We all hate the dentist, at least you don’t have to pay for it. That amongst many other everyday healthcare needs, all covered.
• Wellbeing support. We’re passionate about wellbeing, including Calm premium, 24/7 employee helpline and general lifestyle assistance.