Internals Only: Learning and Capability Lead (Shared Services)

Your mission The Learning and Capability Lead develops, implements, and continuously improves War Child Alliance's learning and capability ecosystem, ensuring staff, leaders, and partners have the knowledge, skills, and behaviours required to deliver the organisation's strategy and mission.

The role combines strategic thinking with hands-on implementation by designing learning frameworks, capability solutions, standards, and systems while leading their practical delivery across the Alliance and local partners. Working across functions and countries, the role strengthens organisational capability through evidence-informed learning, innovation, quality assurance, and continuous improvement.

What you will do: This role sits within the People and Culture function and partners with leaders, managers, and teams across assigned functions, portfolios, or organisational entities. The role works closely with People and Culture colleagues across HR services, talent, reward, learning, safeguarding, and other specialist areas to provide joined-up people support aligned with War Child’s values, operating context, and organisational priorities.  Lead the development, implementation, and continuous improvement of War Child's organisational learning and capability strategy, ensuring alignment with organisational priorities, workforce planning, and future capability needs.  Design, establish, and maintain organisational learning frameworks, standards,  methodologies, standard operating procedures, and minimum standards that enable consistent and scalable capability development across the Alliance. Develop and implement structured learning pathways, capability programmes,  certification approaches, and professional development journeys that strengthen  technical excellence, leadership capability, organisational effectiveness, and partner capacity development. Lead the design, implementation, and continuous improvement of blended learning, digital learning, communities of practice, coaching models, and other innovative learning solutions that support organisational performance and knowledge sharing.  Partner with technical teams, country programmes, and strategic partners to develop learning approaches that strengthen localisation, equitable partnerships, and sustainable capacity sharing across the Alliance. Act as the organisation's technical specialist on learning and capability development, partnering with business leaders, HR Business Partners, and technical teams to translate capability needs into practical and scalable solutions.  Lead the governance and optimisation of organisational learning platforms, learning technologies, and associated processes, ensuring quality, accessibility, data integrity, intellectual property protection, branding, and compliance. (including Kaya LMS, digital badging/certification, and learning technologies where applicable) Develop and implement quality assurance processes for learning products, learning journeys, and learning methodologies, ensuring consistency, evidence-informed practice, and continuous improvement across the organisation.  Lead or coordinate learning initiatives involving technical experts, consultants, academic institutions, and strategic partners, ensuring delivery against agreed  objectives, quality standards, and organisational priorities.  Analyse learning data, capability trends, and organisational needs to evaluate learning effectiveness, identify opportunities for improvement, and inform organisational decision-making and workforce capability planning.  Promote and embed a culture of continuous learning, reflection, innovation, and  knowledge sharing by integrating learning into organisational development, leadership development, localisation, and change management initiatives. Provision and delivery of (some) identified key organisational training/capacity  building/onboarding for War Child colleagues or partners, when relevant Each staff member is responsible for contributing to creating a culture committed to our mission, vision, internal safeguarding standards, JEDI ((Social) Justice Equity Diversity Inclusion) principles and the CHS (Core Humanitarian Standard) framework and are expected to actively promote this in their work. These duties provide a framework for the role and should not be regarded as a definitive list. Other reasonable duties may be required consistent with the grade of the role. ROLE-SPECIFIC OR CONTEXT RESPONSIBILITIES  Oversees the organisational learning ecosystem, including learning platforms, e-learning authoring tools, digital badging, communities of practice, and learning  analytics, ensuring effective and consistent use across the Alliance.  Works closely with technical teams to translate Evidence-Based Models, organisational priorities, and partner needs into scalable and contextually relevant learning solutions.  May manage external learning designers, consultants, and strategic learning  partnerships, ensuring delivery aligns with organisational standards and capability  objectives. Support the development of learning ecosystems that enable knowledge sharing, peer learning, communities of practice, and capacity strengthening between War Child and its partners.

Your profile KNOWLEDGE, SKILLS, EXPERIENCE  

Education   Relevant qualification or equivalent professional experience in Learning & Development, Organisational Development, Education, Human Resources, Psychology, Instructional Design, Knowledge Management, or a related field is desirable.

Experience   Developed and implemented organisational learning,  capability development, or talent development initiatives within a complex organisation.  Designed learning frameworks, professional development pathways, or capability programmes that support organisational strategy and workforce needs. Led or coordinated complex learning projects involving  multiple stakeholders, technical experts, partners, or external providers.  Built or improved digital learning solutions, blended learning approaches, or learning technologies to strengthen organisational capability.  Worked with leaders and technical teams to translate  capability needs into practical and scalable learning  solutions.  Used learning analytics, evaluation findings, or workforce insights to improve learning effectiveness and inform organisational decision-making.  Worked in international, humanitarian, development,  education, or other values-led environments.

Languages   Fluency in English is required for this role.   Additional languages may be useful depending on stakeholder groups and organisational context, for example Arabic, Dari, French, Spanish, or Ukrainian 

(Technical) Knowledge   Knowledge of organisational learning, capability  development, instructional design, and adult learning  methodologies.  Understanding of organisational development, change  management, talent development, and workforce capability planning.  Understanding of digital learning ecosystems, learning  technologies, quality assurance, and learning evaluation methodologies.  Ability to design and implement learning frameworks,  standards, and scalable capability solutions.  Ability to translate complex organisational priorities into  practical learning and capability interventions.  Ability to manage learning projects and coordinate multiple stakeholders while maintaining quality and consistency.  Ability to analyse learning data and organisational trends to support continuous improvement and evidence-based decision-making.  Ability to build collaborative relationships and influence  stakeholders across functions, cultures, and organisational levels.  Supports inclusive, innovative, evidence-informed, and  values-led ways of working

What we offer Location : We work with global teams with team members being based in different locations. War Child is currently operates in: Afghanistan, the Central African Republic, Colombia, DR Congo, Germany, Jordan, Lebanon, the occupied Palestinian territory, South Sudan, Sweden, Syria, Uganda, Ukraine (soon to be registered), and Yemen. We also have offices in the Netherlands and the United Kingdom. Preference is given to applicants who reside and have valid working permits. War Child does not offer relocation. Type of Contract : Local contract with salary and secondary labour conditions based on the in-country salary scale, local T&C's will apply. Internals only may apply. Why You Should Apply Meaningful Impact :  Contribute directly to improving the lives of children and families affected by conflict through quality education and long-term, sustainable change. Professional Growth:  Join a dynamic organisation that values learning, innovation, and professional development, with opportunities for capacity building and growth through the role and War Child’s global network. Global Reach :  Play a key role in scaling a ground-breaking programme across multiple conflict-affected contexts worldwide. Collaborative & Inclusive Culture :  Work alongside passionate, mission-driven colleagues in a diverse, inclusive and respectful workplace that prioritises safety, fairness and equal opportunity for all.

How to Apply This vacancy is open exclusively to internal applicants until  Monday, 27 July 2026 .   . We encourage eligible internal employees to apply during this period. If no suitable internal candidate is appointed, the vacancy will then be advertised externally for two (2) weeks . To apply, please submit your CV and cover letter in English through our career's website. Please note that applications will only be accepted through our careers website. To ensure a fair and consistent recruitment process, applications submitted via email will not be considered.  ________________________________________________________________________________ By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be grounds for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and that, if you fail to submit it, no employment relationship can be established. Disclaimer Only applications received via our website are processed. If we appoint a suitable candidate before the given closing date, we reserve the right to remove the vacancy from our website before that date. In such a case, any responses received after that time are not processed. It could be that during our selection process the closing date for the vacancy is extended. If so, and you have not yet heard from us, your application will remain active.