HRBP / Business Operations Manager

Responsibilities:

Business Development & Client Acquisition

Identify, pursue, and convert corporate clients.

Build and maintain a strong client pipeline.

Develop strategic business relationships and partnerships.

Drive consistent client turnover and revenue generation.

Prepare and present proposals and service offerings.

HR & Consulting:

Provide professional HR guidance to the company and clients.

Oversee recruitment, selection and talent management processes.

Develop HR policies, procedures and consulting solutions.

Maintain professional HR standards across all engagements.

Leadership & Team Building:

Build, lead, coach and develop a high-performing team.

Set performance expectations and monitor team productivity.

Promote accountability, professionalism and teamwork.

Operations & Client Management:

Oversee day-to-day business operations.

Coordinate client assignments and service delivery.

Maintain strong client relationships and resolve concerns.

Ensure client satisfaction and repeat business.

Target & Performance Management

Work with clearly defined KPIs and business targets.

Drive measurable results in client acquisition, placements, revenue, and overall company growth.

Requirements:

Bachelor's Degree in Human Resources, HR Management, Industrial Relations, Personnel Management, Business Administration, Management or related field.

Minimum 5 years of relevant professional experience, preferably in HR, recruitment, HR consulting, business development, management or professional services. Relevant professional HR qualification/certification.

Proven professional experience in Human Resources.

Strong knowledge of HR practices, recruitment, and talent management.

Demonstrable management/leadership experience.

Strong business development and client acquisition ability.