PUB SUPERVISOR

Core Responsibilities & Duties

• Lead, train, and schedule bartenders and waiter; conduct daily service briefings; manage shift rotation and performance.
• Oversee pub opening and closing procedures, manage cash floats, operate the till, and maintain service standards during peak hours.
• Track stock levels, conduct daily stocktakes, place orders with approved suppliers.
• Greet guests, handle customer complaints diplomatically, and support special events or promotional nights to boost sales.
• To ensure the pub runs smoothly, profitably, and safely while delivering high-quality beverage service and maintaining an inviting atmosphere for guest.
• Report to bar manager and operation manager directly.