IT Technical Support

-Installing and configuring computer hardware, operating systems and applications. -Monitoring and maintaining computer systems and networks. -Talking staff through a series of actions, either face-to-face, over the phone or remotely, to help set up systems or resolve issues. -Troubleshooting system and network problems, diagnosing, and solving hardware or software faults. -Replacing parts as required. -Supporting the roll out of new applications. -Responding within agreed time limits to call-outs.

-Bachelor's in computer science or related field -Software Maintenance, Software Testing, Network Design and Implementation Scalability, Vendor Relationships, Software Performance Tuning, Network Performance Tuning, Database Performance Tuning -0:2 years work experience in related field required -MCSA / CCNA