Operations Manager (Sunday-Wednesday Night Shift)

Reach Logistics, a Pattern company, is a global eCommerce logistics and strategy company that partners with some of the largest brands in the world to distribute their products on Amazon, Walmart, eBay, and more. We have 7 warehouses in 5 countries around the globe and offer a unique distribution model to our partners. We currently ship 60M units a year and are growing rapidly. Currently the top seller on Amazon, we boast over 1,700 global employees that span over 18 global locations. Check out our parent company's website: http://pattern.com/ 

This is a full time role and will work on-site at our warehouse in Las Vegas, NV. The schedule is Sunday-Wednesday 7am-5:30pm.

Essential Duties and Responsibilities Oversee shift management and their teams of 100 workers total; oversee management staff of 2-4

Assist in operations by working with General Manager and Operations Manager on other shifts

Pre-shift meeting with management team to plan for shift

Responsible for ensuring that shift meets production goals and direct/indirect labor targets

Send out shift report showing how the shift was executed along with details communicating why the team was able/not able to achieve its goal

Provide guidance and support to supervisors with respect to personnel, quality, and safety

Resolve employee relations matters and conflicts working with HR to develop sustainable solutions

Daily meetings with team as well as direct reports to ensure changes, policies, and procedure updates are communicated

Facilitate open communication between 1st and 2nd shift and between departments on shift to ensure teamwork to achieve common goal

Promote a positive work environment through excellent verbal communication, listening, and promoting company standards

Create and implement a daily shift planner to ensure maximum efficiency and proper coverage for all departments

Develop and implement operating methods and procedures designed to eliminate operating problems and improve process quality

Coordinate distribution activities to obtain optimum utilization of human resources, warehouse management system and equipment

Help contributors understand and connect to our vision, mission, strategy and business priorities

Ensure the safety of all team members by teaching, promoting, and exemplifying safety guidelines

Overtime during peak periods

Qualifications At least 5 years in supervisory role, preferably with a focus in a distribution center/warehouse environment

Minimum of 1-2 years of operations experience in a warehouse/distribution, logistics environment

Must be able to display effective communication to associate, management and executive staff members

Prior experience creating and executing a shift plan

Understanding of basic math and excel formulas

Understands how important process control is to the business

Flexible- Embraces Change

Problem Solver

Familiar with Warehouse Management Software to track and solve problems with orders

Proficient use of Microsoft Office, including Excel, as well as Google Suite, Gmail

Previous experience/knowledge of Workday preferred

Ability to maintain confidentiality

Ability to follow procedure, practice sound judgment and practice a fair and consistent management style

Physical Demands Able to stand/walk for up to 8-12 hours

Able to push/pull, bend, lift, stretch and reach both below the waist and above the head

Ability to lift up to 50 lbs

Benefits Medical PPO and HSA with employer match plan options

Dental, Vision, STD, Supplemental Insurance plans

Company Paid LTD and Life Insurance

401K match - Match 100% up to 3%, and 50% from 3.1% - 5%

4 weeks of PTO, accrued semi-monthly

8 company paid holidays

Paid bereavement

Stocked marketplace with late-night meal options

Product Giveaways