Manager, Entrances and Partitions
Come Join Us!
From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here .
Start your journey with OBE and help us build the future.
What You’ll Do
You’ll lead a team of Sales Solutions Specialists, driving performance, quote-to-order conversion, and operational excellence. This role blends leadership, technical expertise, and sales execution to ensure a consistent, high-quality customer experience while achieving revenue goals.
As Manager, Sales Solutions, you’ll oversee the full quote lifecycle from intake to conversion while aligning closely with Business Development and Sales teams. You’ll coach your team, remove obstacles, and ensure all service level agreements (SLAs) and performance targets are met.
Key Responsibilities
Team Leadership & Performance
Lead, coach, and develop a team of Sales Solutions Specialists
Set clear goals, KPIs, and expectations; monitor and drive performance
Conduct regular call monitoring, observations, and feedback sessions
Manage daily workload distribution and ensure proper phone coverage
Sales Execution & Conversion
Drive quote-to-order conversion through coaching and process discipline
Ensure alignment with sales goals and revenue targets
Monitor pipeline activity and proactively address gaps
Operational Excellence
Ensure adherence to all processes, systems, and quoting standards
Oversee timely and accurate quote and order processing
Maintain SLA compliance across all customer touchpoints (phone, email, voicemail)
Customer Experience & Escalations
Own and resolve escalations with urgency and accountability
Ensure consistent, high-quality customer interactions across the team
Pipeline & Reporting
Monitor open quotes (e.g., IQ61 reporting) to ensure timely follow-up and conversion
Ensure CRM/system notes are current and actionable
Track and improve key metrics: SLA, quote volume, and conversion rates
Technical & Product Expertise
Maintain strong knowledge of CRL products, systems, and configurators
Review bid documents, specifications, and drawings to ensure accurate, competitive quotes
Support team in delivering technically sound solutions to customers
Cross-Functional Collaboration
Partner with Sales, Business Development, and other Team Leaders to meet shared goals
Align resources and priorities to maintain SLA performance
What You Bring
5–10 years of experience in inside sales, estimating, or technical sales
2+ years of leadership, team management, or mentoring experience
Proven ability to manage KPIs and drive performance improvements
Strong coaching, communication, and problem-solving skills
Ability to interpret technical drawings, specifications, and bid documents
Experience with quoting tools, CRM systems, or configurators preferred
Position Pay Range $78,000 — $97,000 USD
What OBE Offers You
Benefits that benefit you – industry competitive benefits at the lowest cost to the employee
Work-life balance – PTO and holidays, including floating holidays you can choose
Compensation that rewards your hard work – A pay-for-performance culture with potential for annual raises and bonuses
Training – We will equip you with the knowledge and skills you need to succeed
OBE Privacy Policy
OBE will not discharge or discriminate against employees or applicants for discussing, disclosing, or inquiring about their own or others' pay.