Account Manager

Your Company:

NET Recruit is pleased to be partnering with an ambitious and fast-growing creative marketing agency in their search for an experienced Account Manager to join their team. Working with a portfolio of leading global FMCG and consumer brands, the agency combines strategic thinking, creative ideas, and commercial insight to help its clients grow and build stronger connections with their audiences. With a collaborative and entrepreneurial culture, the business encourages its people to be ambitious, proactive, and curious. The successful candidate will play an important role in managing client relationships, coordinating projects, and ensuring campaigns are delivered to a consistently high standard.

Your Role and Responsibilities

While in this position, your duties may include but are not limited to:

• Managing day-to-day relationships with a portfolio of clients, acting as a trusted and reliable point of contact.
• Building strong, long-term relationships with clients, suppliers, and internal creative teams.
• Taking ownership of projects from initial brief through to delivery, ensuring deadlines, budgets, and client expectations are met.
• Developing a strong understanding of clients, their brands, target audiences, and commercial objectives.
• Supporting the development and delivery of integrated marketing campaigns across a range of channels.
• Preparing and delivering clear and effective client communications, presentations, proposals, and project updates.
• Taking client briefs and translating them into clear requirements for creative and production teams.
• Working closely with designers and other creative specialists to develop concepts and manage projects through to completion.
• Managing amends and approvals, ensuring feedback is communicated accurately and efficiently.
• Coordinating with external suppliers and production partners to ensure projects are delivered on time and to the required standard.
• Supporting the planning and delivery of events, including coordinating suppliers, materials, and on-site activity where required.
• Managing project budgets, purchase orders, production costs, and timelines.
• Identifying opportunities to improve client relationships, grow accounts, and introduce additional services.
• Proactively identifying potential issues and finding practical solutions before they impact delivery.
• Keeping clients regularly updated and ensuring a consistently high level of customer service.
• Supporting the wider account management team and contributing ideas to improve the way projects and client relationships are managed.

What You Will Need to Apply:

To be considered for this opportunity, you will need to have previous experience in account management, client services, marketing, communications, or a similar agency environment. Experience within a creative, marketing, advertising, or FMCG-focused agency would be particularly advantageous. You will be a confident communicator with the ability to build strong relationships with clients and understand their needs. Commercial awareness is important, together with the ability to manage budgets, timelines, priorities, and multiple projects simultaneously. Strong organisational skills and attention to detail are essential, as you will be responsible for coordinating projects across clients, creative teams, suppliers, and other stakeholders. You should be comfortable managing client expectations, handling feedback, and finding solutions when challenges arise. A creative mindset and genuine interest in marketing, brands, consumer behaviour, and communications will be highly valued. You do not necessarily need to be a creative specialist, but you should be confident working alongside creative teams and able to understand how ideas translate into effective campaigns. You will also need to be proactive, commercially minded, and comfortable taking ownership. The successful candidate will be someone who is naturally curious, enjoys learning, and is always looking for ways to improve both client relationships and the work delivered. Good working knowledge of Microsoft Office and Google Workspace is expected, with experience using project management, CRM, or agency management platforms being advantageous.

What You Will Get in Return:

In return for your skills and experience, the company is offering a competitive salary , alongside a comprehensive benefits package and the opportunity to work with some of the world's leading consumer and FMCG brands. You will join a genuinely collaborative and creative environment where people are encouraged to be hungry, brave, and brilliant. The business places significant emphasis on learning and development, offering opportunities including professional memberships, online training, mentoring, coaching, and professional certifications. The company also offers flexible start and finish times, allowing employees to start between 8am and 10am, alongside a strong social culture with regular team activities and events.

This is an excellent opportunity for an ambitious Account Manager who enjoys working with clients, managing creative projects, and being part of a team that genuinely wants to produce outstanding work. If you are commercially minded, creative, organised, and passionate about building great client relationships, this could be an excellent next step in your career.

To express interest in this role and have a confidential chat, please reach out to:

Phoebe Jones - Recruitment Partner M: E: