Senior Property Manager

Do you have the experience, confidence and knowledge to take a senior role within a busy property management and lettings business?

Are you someone who leads by example, takes ownership and is committed to delivering an excellent service to landlords, tenants and applicants?

Juice Recruitment is thrilled to be supporting an award-winning lettings agency in Bath with their search for a Senior Property Manager to join their successful team.

You will play a key role in the smooth running of the property management and lettings business. You will be a senior point of contact for landlords, tenants and applicants, dealing confidently with queries, resolving issues and ensuring our properties and service are maintained to a high standard.

You will also bring your wider lettings knowledge to the role, including valuations, new business and the full lettings process.

DAY TO DAY

• Oversee the day-to-day management of a portfolio of residential properties, ensuring maintenance, repairs and tenant queries are dealt with efficiently.

• Act as a senior point of contact for landlords, tenants and management-related queries, taking ownership and finding effective solutions.

• Deal confidently and professionally with complaints, taking ownership of issues and following them through to a positive outcome.

• Ensure legal and regulatory requirements are followed and that you are up to date with housing legislation.

• Support the training and development of staff.

• Book and conduct rental property valuations.

• Monitor tenant referencing, including references for new tenancies and tenant replacements.

• Carry out property viewings when required and oversee the associated tenancy paperwork and processes.

• Ensure fees are charged correctly and in accordance with the company's Terms of Business.

WHAT WE WOULD LOVE TO SEE

• Solid experience in residential property management and lettings.

• A strong understanding of the property management process from start to finish.

• Excellent communication and customer service skills.

• Confidence in handling complaints, difficult conversations and challenging situations.

• Experience conducting valuations and converting new business.

• Highly organised, proactive and able to manage competing priorities.

• Commercially aware and comfortable working towards targets.

• Takes responsibility and ownership rather than waiting to be told what to do.

• ARLA qualifications and a strong knowledge of relevant housing legislation are highly desirable.

• Transferable experience from a similar role would be considered for someone who is a real go-getter, passionate about property and demonstrates the right skills and approach to thrive in the team.

AND FOR YOU

• 23 days' holiday + bank holidays

• Company pension plan

• Regular social events and team get-togethers

• Charity fundraising activities

• End-of-year bonus scheme and commission opportunities

If you are an experienced property professional who is ready to take the next step, make an impact, and play a key role in delivering an exceptional service, we would love to hear from you.

Apply now to be considered for this fantastic role!

INDS