IT & Operations Specialist

Accountabilities: Serve as the primary administrator for Salesforce CRM and marketing automation platforms, managing configuration, user support, workflow automation, and ongoing optimization.

Support administration and day-to-day operations across core technology systems, including Google Workspace, AI platforms, and other essential business applications.

Maintain Salesforce data quality, integrity, governance, and accuracy so that the CRM remains a trusted source of business information.

Partner with Business Development on sales operations, alliance management, marketing activities, and other initiatives supporting business growth.

Support contract management workflows from initiation through completion, helping maintain organized, compliant, and efficient processes.

Collaborate with the Talent team on recruitment coordination, talent development initiatives, and other people-related operational processes.

Build recurring leadership reports and KPI dashboards, transforming operational data into clear insights that support business decisions.

Take ownership of projects from initiation through completion, adapting priorities and solutions as business needs evolve.

Identify opportunities to streamline processes, strengthen systems, and improve operational efficiency across the organization.

Work closely with senior stakeholders and cross-functional teams, translating technical and operational information into practical recommendations.

Requirements:

Hands-on, demonstrable Salesforce administration experience is required , including experience with configuration, data management, workflows, user support, and platform optimization.

Technical foundation through education or experience in technology, mathematics, science, engineering, information systems, or a related discipline.

Strong analytical and problem-solving abilities, with a structured approach to working through ambiguity and complex operational challenges.

Clear and precise written, verbal, and listening communication skills, with the ability to translate technical concepts for non-technical stakeholders.

Ability to independently manage projects and deliver outcomes with reasonable guidance, while recognizing when additional input or escalation is appropriate.

Experience working in a fast-paced, entrepreneurial, startup, consulting, or professional services environment is preferred.

Familiarity with media, advertising, or advertising-sales ecosystems is a strong advantage.

Experience working with AI platforms such as Claude, Gemini, or comparable generative AI tools is preferred.

Strong sense of ownership, transparency, accountability, and attention to detail.

Ability to collaborate effectively with business development, talent, operations, technology, and senior leadership teams.

Comfortable managing multiple priorities while maintaining accuracy, organization, and follow-through.

Benefits:

Remote work environment with the opportunity to work from anywhere in the United States.

High-impact role with broad exposure across IT, operations, business development, talent, and leadership.

Significant ownership and autonomy within a lean, entrepreneurial consulting environment.

Opportunity to work directly with senior leaders and contribute to business-critical initiatives.

Exposure to Salesforce, AI platforms, data systems, automation, and modern technology solutions.

Opportunity to develop professionally across both technology and business operations.

Collaborative environment focused on high-quality work, continuous improvement, and professional growth.

Opportunity to contribute to AI-driven workflows and systems that support organizational efficiency and decision-making.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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