Technical Support (Nightshift - English Fluent - Up to 20Mil)
ITECHWX COMPANY LIMITEDThe Sun Avenue Building, No. 28 Mai Chi Tho Street, An Khanh Ward, Ho Chi Minh City, VISTA Building, 19 Tan Cang St., Thanh My Tay Ward Ward, HCM Cityvietnamworkspublicada em 10/08/2026
YOU Will:
- Review issues and contact customers to understand technical issues. Ensures customers stay informed as to the
status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, and performance traces) to help resolve customer issues.
- Resolves or escalates multiple and varied customer issues. Documents technical work and research.
- Analyzes problems and...
Communication & Interpersonal Skills:
- Advanced English proficiency (equivalent to IELTS 6.5 or higher).
- Open for Freshers
- Outstanding customer service skills, emphasizing empathy, patience, and active listening.
Professional Attributes:
- Passion for technology and a desire to learn and grow within the IT industry.
...