Sales Executive

Job Summary

You will manage customer orders and shipments, coordinate production schedules with planning, and serve as the main contact to ensure timely delivery and customer satisfaction in a fast-paced environment.

Responsibilities

• Process customer quotations, sales orders, and release orders accurately and promptly
• Coordinate with the Planning team to align production schedules with customer delivery deadlines
• Arrange shipments and monitor delivery progress to ensure on-time receipt by customers
• Track orders and proactively follow up to meet customer delivery expectations
• Serve as the primary contact for customers by responding to inquiries and providing order and shipment updates
• Liaise between internal teams (Management, Production, QC) and customers to resolve technical questions and confirm product requirements
• Complete additional tasks assigned by the Sales Manager or Management with initiative and independence

Required competencies and certifications

• Proficiency in MS Office applications to manage order processing and communication
• Proficiency in English speaking and writing to communicate effectively with customers and internal teams

Preferred competencies and qualifications

• Meticulousness and proactivity to work independently and maintain accuracy in a fast-paced environment
• Mechanical Engineering background preferred but not required.