family services area manager

Education:

Bachelor's degree. Social work, other.

Work setting:

Community and social services.

Tasks:

• Evaluate the delivery of social and community service programs.
• Plan and organize the delivery of social and community service programs.
• Hire and provide training for professional and non-professional staff.
• Direct and advise professional and non-professional staff.
• Manage the operations and activities of social and community centres, correctional facilities and detention centres.
• Participate in policy development by preparing reports and briefs for management committees and working groups.
• Plan, administer and control budgets for projects, programs, support services and equipment.
• Resolve conflict situations.
• Coaching.
• Administrative and office activities.
• Supervise other technical support workers in this group.

Supervisory Experience.

Supervision: 3-4 people.

Security and safety:

Criminal record check. Basic security clearance. Driver's validity licence check. Vulnerable sector check.

Transportation/travel information:

Valid driver's licence.

Work conditions and physical capabilities:

Work under pressure. Attention to detail. Fast-paced environment. Large workload. Large caseload. Tight deadlines.

Personal suitability:

Accurate. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Initiative. Interpersonal awareness. Judgement. Organized. Reliability. Team player. Values and ethics. Proactive.

Experience:

3 years to less than 5 years.

Employment terms options:

Day.

Health benefits:

• Dental plan.
• Health care plan.
• Vision care benefits.

Financial benefits:

• Group insurance benefits.
• Life insurance.
• Mileage paid.
• Registered Retirement Savings Plan (RRSP).

Long term benefits:

Maternity and parental benefits.

Other benefits:

• On-site recreation and activities.
• Paid time off (volunteering or personal days).
• Team building opportunities.
• Wellness program.

Support for persons with disabilities:

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.).
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers on-the-job training tailored to youth.
• Offers mentorship, coaching and/or networking opportunities for youth.

Support for Veterans:

Offers mentorship, coaching and/or networking opportunities for Veterans.

Support for Indigenous people:

• Participates in a government or community program or initiative that supports Indigenous people.
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .
• Facilitates access to Elders who can offer support and guidance to Indigenous workers .

Support for mature workers:

• Applies hiring policies that discourage age discrimination .
• Offers mentorship, coaching and/or networking opportunities for mature workers .
• Provides workspace accommodations, such as age-appropriate ergonomic conside