Service Coordinator/Floater

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview: We are seeking a detail-oriented Service Coordinator/Floater to support service request tracking and case coordination across our legal services team, based in our Mergers & Acquisitions (M&A) office in New York City.

Key Responsibilities

Provide flexible, cross-functional support across service coordination, tracking, and administrative tasks as workload demands

Review and enter new service requests, performing data entry of legal case information (index no., plaintiff, court, etc.) and assigning service of process work, including requests submitted via our client portal (training provided)

Coordinate, track, and prioritize service requests and assignments for distribution

Communicate with clients, employees, process servers, courts, and other parties regarding status; acknowledge receipt of documents and client-specific requests via email

Monitor and verify deadlines, following up on outstanding assignments

Review documents and legal filings for accuracy and completeness, extracting relevant information to create job orders

Prepare and file documents in courts; travel to NYC courthouses as required for in-person filings, courtesy copies, and document retrieval

Provide mobile notary services as needed

Print, coordinate, and prepare documents for distribution

Perform follow-up tasks as directed by clients (paralegals and attorneys)

Maintain organized, accurate records within our system

Handle high volumes of data entry and manage multiple priorities in a fast-paced, deadline-driven environment

Qualifications

Experience in a legal setting a plus; familiarity with legal terminology and documents (summons and complaints, subpoenas, citations, affidavits, petitions, etc.)

Data entry experience

Bachelor's degree from an accredited college

Notary Public preferred

Knowledge of court procedures, legal documents, and/or the legal industry highly preferred

Excellent communication skills, positive attitude, and desire to learn

Extremely detail-oriented with ability to multi-task and prioritize

Advanced experience with Microsoft Office (Word, Excel, Outlook); tech-savvy

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Health, Dental, Vision insurance

401(k) with company matching

Paid time off

7 Paid company holidays

4 Floating holidays per-year

Life Insurance and AD&D Insurance

Long Term Disability

Health Care Reimbursement Flexible Spending Account

Dependent Care Flexible Spending Account

EAP (Employee Assistance Program)

Pet Insurance

Pay Range: $20.00 to $25.00 depending on experience Schedule : Full-time Onsite Monday-Friday 8am-5pm Location: New York City