Customer Support Specialist (French Language)

About the company

SoftConstruct is on a search for a new player to join our team.

Your tasks

• Deliver customer service through online and phone support
• Provide solutions to customers with the help of supervisors from different departments
• Provide detailed information about websites, procedures, payments, and requests
• Translate database information about registered bets

Requirements

• Bachelor’s or Master’s degree in Linguistics, or related field
• At least a year of experience in customer support
• Excellent knowledge of the French language, spoken and written
• Excellent knowledge of any other foreign language is an advantage
• Excellent listening and communication skills
• Customer service skills
• Ability to work under strict deadlines and pressure
• Ability to work as part of a team
• Ability to be patient and understanding
• Ability to work in flexibleshifts and on-site
• Problem-Solving and Critical Thinking
• Time Management and Prioritization

Do you like to learn hard, work hard and play hard*? Do you imagine better things, technologies, and the future? If you answered “Yes” to at least two of these questions then we might be a great fit for you.**

Other

Are you GAME to JOIN USand be our new Customer Support Specialist in the French Language?*

This is a full-time position with a mixed shift working schedule. Working hours : 3 shifts (mandatory) 1. 10:00 - 18:00 2. 18:00 - 02:00 3. 02:00 - 10:00