Specialist - Quality Management Department - Quality Management Officer Quality Management Department (Middle level) - Network and Quality Management Division (2026TD457029)

NGÂN HÀNG TMCP QUÂN ĐỘI – MBBANKHà Nội, Vietnamvietnamworkspublished 09/07/2026

78 more positions at NGÂN HÀNG TMCP QUÂN ĐỘI – MBBANK →

Machine translation — original language: Vietnamese.Show original

Implement customer experience journey redesign projects.
Establish and measure the customer experience index set.
5-star product and service experience.
Design, implement, and operate the Voice of Customer (VoC) measurement system...

Professional Qualifications & Certifications:

+ Educational background: Bachelor's degree in Economics, Finance, Banking, Quality Management, Marketing,... + English proficiency: TOEIC 700 or higher or equivalent certificate. + IT skills: Proficient in using Word, Excel, PowerPoint; ability to use...