Export Department Coordinator – Export Coordinator

About the company

NEODENT Α.Ε., a Greek dental equipment manufacturing and trading company with an international presence, is seeking an Export Department Coordinator for its facilities in Thessaloniki.

Your tasks

This is primarily an office-based position, with the main focus being the organization, commercial support, and monitoring of the daily operations of the Export Department, under the guidance of the Department Head.

The person joining our team will coordinate communication between international customers, partners, and internal departments, ensuring that quotes, orders, and requests proceed in a timely and organized manner. The position also includes occasional travel for exhibitions or professional meetings abroad, approximately 3–4 times per year.

Main Responsibilities

• Organization and daily monitoring of the tasks, deadlines, and pending items of the Export Department.
• Communication in English with international customers and partners, via email and telephone.
• Drafting and monitoring commercial quotes, in collaboration with the Department Head.
• Entering and monitoring orders, in coordination with production, the warehouse, and other involved departments.
• Updating customers on order progress and delivery times.
• Managing incoming service requests (Help Desk), forwarding them to the responsible parties, and following up until completion.
• Updating the CRM and maintaining an organized history of communication, quotes, and pending items.
• Communicating with advertising companies and external partners to coordinate promotional activities.
• Organizational preparation for international exhibitions, participation where required, and follow-up on resulting contacts.

Requirements

If you are characterized by organizational skills, consistency, and comfort in communicating in English, we would be happy to receive your CV.

Required Qualifications

• Very good organizational skills, consistency, and the ability to follow up on multiple tasks until completion.
• Excellent knowledge of English, with fluency in oral communication and professional correspondence.
• Very good communication skills and a customer service orientation.
• Comfort in using office applications and familiarity with CRM/ERP systems.
• Responsibility, attention to detail, and team spirit.
• Ability to participate in professional trips abroad, approximately 3–4 times per year.

Will be appreciated

• Previous experience in an export department, commercial support, or B2B customer service.
• Studies in Business Administration, International Trade, Marketing, or a related field.
• Knowledge of a second foreign language.
• Experience in the medical or dental equipment industry.

What we offer

Benefits

• Gross monthly salary from 1,500 - 1,900 € depending on experience and specialization.
• Working hours Monday to Friday 08.00 to 16.00 pm.
• Collaboration with an experienced team and guidance from the Department Head.
• Substantial involvement in the organization and commercial operation of exports.
• Contact with international customers and markets.
• Opportunities to develop knowledge and professional skills in a Greek manufacturing company with an international orientation.