Operations Support Assistant - On-site Zone 10

Responsible for providing Financial Operational Support to the associates of the MICOOPE System and managing the daily reconciliations and compensations of all financial transactions.

Responsibilities:

• Provide financial operational support to cooperatives and associates.
• Attention, resolution, and follow-up of financial and transactional operational inquiries. (VISA debit and credit cards, electronic wallet, payments to third parties, remittances, among others).
• Manage daily reconciliations and compensation of transactions from all channels of the MICOOPE system. (Website, app, agencies, ATMs).
• Generate reports or historical statistics.
• Perform quoting, coordination of purchases, and inventory control of cards.
• Review, transfer, and follow up on claims.
• Analysis and reporting of inconsistencies with the system.

We Require:

Perito Contador (ideally). University student or with at least 2 years completed in Business Administration, CPA, or a related career. Experience in Financial Entities, Banks, or Cooperatives in financial and transactional operational areas. Management of Reporting, processes, and administrative structure. Intermediate or advanced Excel.

We Offer:

Position on payroll with legal Benefits. We have benefits additional to those required by law, some of which are:

• Medical and life insurance
• Productivity, academic, and vacation bonuses.
• Retirement Fund
• Staggered Work Schedule
• Time for studies
• Universal Indemnity.

-Requirements-

Minimum education: University 2 years of experience Languages: English Age: between 22 and 35 years Knowledge: Time management, Problem solving, Decision making, Microsoft excel, Customer support, Customer service

Keywords:

ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, apoyo, support, soporte, operations, operaciones, area