Technical Support Center Specialist First Line Support
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Must-have:SAP
Machine translation — original language: Russian.Show original
Receive and process incoming user requests (telephone, email, chat); Resolve general technical issues and consult users on SAP matters; Execute requests for software (ПО) installation and configuration; Participate in creating instructions and training materials; Participate in testing new software (ПО).
Requirements
Higher professional education in the relevant field (in the field of information technology); At least 2 years of experience in user support services; English language proficiency (conversational level) no lower than Intermediate; Communication skills (clear, literate speech).
Higher education — Bachelor's degree; Experience: 2 years
Conditions
Optimal