Restaurant Manager (Golf Course)
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Machine translation — original language: Thai.Show original
- Supervise and ensure the restaurant achieves its sales targets
- Recruit, select, and train staff; plan and control related operations and budgets
- Conduct departmental training, coach employees, take table reservations, welcome customers, escort customers to their tables, and handle customer complaints to maintain impressive service standards
- Plan staff schedules and workflows
- Able to clearly plan training for food, beverage, and wine service knowledge, ensure understanding of service standards and restaurant management, and follow up on training results
- Improve/change/add food and beverage menus to keep them up-to-date; new dishes should be released once a month
- Consult with the kitchen department to create new food menus
- Hold meetings with executives and various restaurant staff to build good working relationships (weekly/monthly meetings)
- Responsible for all types of food and beverage service
- Control staff service to ensure smooth operations
- Resolve various problems occurring within the restaurant
- Supervise, inspect, and control the work of staff in the responsible areas
- Attend to and serve guests
- Control various types of fraud in the restaurant; work with Accounting for stock counting and inspection (random checks and monthly stock summaries)
- Inspect the cleanliness of the restaurant and kitchen to ensure hygiene standards
- Take responsibility for the restaurant; plan/set service standards
- Oversee the Clubhouse and various cleanliness aspects
- Have a true passion for service, honesty toward work, and high responsibility
- Able to work morning shifts and stay late for banquets, and manage staffing appropriately
Qualifications: Male or Female, aged 25-45 years old Bachelor's degree or higher Diligent, patient, and honest Good interpersonal skills with customers and colleagues Able to work in shifts Weekly holidays do not fall on Saturdays-Sundays or public holidays Possess good knowledge of restaurant operations Able to commute to work independently or relocate to live near the workplace Able to solve immediate problems with good wit Able to work well under pressure Good command of English (Reading, Writing, and Communication)