Card Services Specialist
There is a vacancy for a Card Services Specialist with experience in the financial sector at «Fast Bank» CJSC.
Serve and support the branch network regarding issues related to card operations,
Study and process customer card complaints and applications within the established deadlines,
Collaborate with payment systems: ArCa, Visa, and MasterCard,
Perform chargebacks based on dispute claims submitted by the Bank's cardholders,
Manage and process disputes regarding transactions carried out in the Bank's service network,
Study unprocessed transactions on a daily basis and provide appropriate reports.
Sufficient knowledge of English and Russian languages
Proficiency in MS Office programs
At least 2 years of work experience in the card sector
Ability to learn quickly
Teamwork and free communication skills
Attention to detail
Higher technical or economic education
Work advantages - A competitive benefits package including health insurance, annual bonus depending on performance and salary review, learning opportunities and an individual professional development program, a sports and yoga zone in the workplace.