Reservations Agent
Machine translation — original language: Spanish.Show original
We are looking for a responsible and organized person to join the Marketing and Sales Department, providing support in the management of hotel reservations. This role is key to ensuring a satisfactory experience for our customers and the fulfillment of commercial objectives.
Job Requirements:
- High school technical degree or equivalent in Executive Secretarial studies.
- At least 3 to 4 years of experience in customer service (hospitality preferably).
- Advanced proficiency in MS Office packages.
- Knowledge of hotel marketing and sales or related fields.
- Organized person with the ability to set priorities, attend to, and perform multiple tasks.
- Experience in hotel systems (Opera, Monolith, Marsha) (Desirable).
- Knowledge of CRM and planning and tracking tools such as Monday and planner (desirable).
- Intermediate English level (B1+ or higher).
What we offer:
- Opportunity for professional growth and development.
- Dynamic and collaborative work environment.
- Additional benefits: Asociación solidarista, discounts at group hotels and restaurants, among others.
Requirements
- Minimum education: Technical/Professional Education.
- 2 years of experience.
- Keywords: demostrador, feriante, viajante, agent, representative, agente, representante