IT Support_Freelance (Phuket)
Responsibilities
- System and Equipment Support
• Install/set up Qatar Airways operating systems on new machines • Test/maintain UPS, IP Phones, PABX • Install/repair hardware and software • Update Windows, antivirus • Maintain LAN/WAN, inspect the orderliness of network racks
- Management & Coordination
• Coordinate with external vendors regarding equipment, links, and software • Verify and prepare system installation documentation • Maintain/report IT Asset Inventory • Submit monthly Call Logs reports
- Recording and Control Systems
• Perform daily data backups and test data recovery once a month • Maintain printers • Thoroughly inspect CCTV and recording equipment (NVR/DVR) every quarter • Maintain access control systems and Time Attendance systems
Qualifications: Can communicate in English very well Knowledge of using Ticket systems (experience with Service Now will be specially considered) Knowledge of Network systems and system design