Bilingual Receptionist/Customer Service/Organization/

Adecco is the largest Human Resources company in the world. We are leaders in human management. Daily, we help more than 700,000 people find work through our wide network.

What is your challenge?

• Receive and direct visitors, brokers, and providers in a professional and cordial manner; register entry according to office security policies and issue passes or access cards.
• Answer and direct incoming telephone calls.
• Manage the mailbox and general requests that arrive at the reception.
• Receive, classify, and distribute correspondence and packages; coordinate messenger and courier services (local and international) and maintain control of tracking numbers and deliveries.
• Provide support to meeting rooms (availability, basic preparation, and logistical coordination) and support the attention of employees and visitors from other offices in the region.
• Control the inventory of basic supplies (stationery, cafeteria) and request replenishment when minimums are reached.
• Receive and channel office requests and incidents to the corresponding responsible parties or providers; act as a first-level point of contact for outsourced services (cleaning, maintenance, air conditioning, fire extinguishers, internal plants, security), without assuming contractual negotiation.
• Provide initial follow-up to requests received, providing timely status within defined service deadlines, and support continuous improvement actions for the office experience.
• Know and apply emergency, evacuation, and access control protocols; report unusual situations to the local administration manager.
• Process travel requests directed by officials.
• Provide support for internal or external event requirements from different areas.
• Provide support for provider requests regarding payment supports or billing direction with the finance area.
• Coordinate and attend in person to preventive and corrective maintenance that the office may present.
• Provide support in onboarding from the reception and preparation of Laptops, preparation of welcome kits, and reception of new officials, directing them to the onboarding location.

What are we looking for from you?

• Bachelor in accounting, administration—important customer service.
• Minimum 3 years of previous experience in reception, customer service, or administrative support roles.
• Intermediate English.
• MS Office: Word, Excel, Outlook—intermediate.
• Effective interpersonal and communication skills; cordial and professional treatment.
• Capacity for organization and simultaneous attention to multiple requests.
• Discretion and confidential handling of information.

What do we offer?

• Legal benefits (CTS, Gratificación, Vacaciones, Seguro Social, Seguro Vida Ley, Asignación Familiar).
• Up to 75% corporate discounts in the sectors of Education, Health, Beauty, and Transport.

-Requirements-

Minimum education: University 3 years of experience

Keywords: recepcion, receptionist, recepcionista