Digital Learning Quality Assurance Professional

We are a prestigious higher education institution that for 60 years has placed high-impact educational, research, and extension programs at the service of Guatemala through three campuses, five faculties, and a Research Institute. Our Faculties are: Colegio Universitario, Ciencias y Humanidades, Educación, Ciencias Sociales, and Ingeniería. Universidad del Valle de Guatemala welcomes faculty, professionals, researchers, scientists, and students selected for their intellectual capacity and their interest and dedication to academic endeavors. We have been pioneers in excellence in education with responsibility and a commitment to helping our students through our scholarship and financial aid program. We have two academic centers of excellence in the interior of the country, located in: Santa Lucía Cotzumalguapa and Sololá, which are designed to satisfy the educational needs and interests of their respective regions.

Operationalize the quality criteria established and validated by Dirección de Estudios within UVG e-Learning Studio, in accordance with the Institutional Educational Model, through the design, coordination, and monitoring of quality assurance processes for digital learning experiences and programs. Ensure their consistent application from design through development and evaluation, in articulation with the eLS teams, requesting units, internal clients, and institutional allies, to contribute to learning effectiveness and continuous improvement. Coordinate, together with Dirección de Estudios, the preparation and handling of institutional evaluations and specialized entity evaluations, according to the priorities and benchmarks approved by UVG. Specific job functions: Create digital instruments and traceability matrices in Excel, Google Sheets, Microsoft Forms, or equivalent tools, using data validation, formulas, filters, and evidence linking. Develop process diagrams and manage documentation in SharePoint or Google Drive through classification, permissions, and version control. Manage LMS test environments and accounts, verify H5P or SCORM resources, and use browser tools, accessibility checkers, screen readers, and caption review functions. Process data in Excel or Google Sheets, consult authorized LMS reports, and build dashboards in Power BI, Looker Studio, or equivalent tools to compare periods and visualize trends. Build comparative and correspondence matrices in spreadsheets, apply digital self-assessment instruments, and configure schedules and dashboards with dependencies, milestones, and progress reports. Manage files in repositories and external evaluation portals, manage requests and evidence through tracking boards, and configure calendars and alerts for commitments, deadlines, and renewals.

Academic background:

• University degree (Licenciatura) in Educación, Pedagogía, Tecnología Educativa, Diseño del Aprendizaje, or a related field with an orientation toward educational processes.
• Verifiable complementary training, through courses or diplomas, in instructional design or virtual education and in evaluation or quality assurance of digital learning experiences.

Experience in:

• Implementation of quality assurance standards or models in educational processes, preferably in digital learning experiences and programs.
• Management of self-assessment methodologies, application of rubrics, gap analysis, evidence management, and continuous improvement, to incorporate quality criteria from the design and development of learning experiences (built-in quality) and verify compliance through systematic evaluations (quality by inspection).
• Ability to translate institutional criteria into instruments and procedures that allow for their consistent application within UVG e-Learning Studio.

Desirable:

• Knowledge of Quality Matters and the Online Learning Consortium (OLC) quality frameworks.
• Required: knowledge of constructive alignment, Universal Design for Learning, and digital accessibility to support the comprehensive review of learning experiences.

• Advanced English: C1/C2

Work schedule Monday to Friday from 8:00 to 17:00 hours On-site format