Food and Beverage Manager Hotel Hard Rock Cancún - With hotel experience

PAM Hotels is a luxury hotel group in different tourist destinations such as Mexico, Dominican Republic, and United States.

We are looking for your talent as: FOOD AND BEVERAGE MANAGER

Objective:

Manage, supervise, and optimize the daily operation of the consumption centers, ensuring maximum quality in service and products. Lead the team of captains and waiters, control operating costs, and guarantee strict compliance with satisfaction goals under the brand's premium hospitality standards.

Requirements:

Education: Bachelor's degree in hotel administration, tourism, or a related field. English proficiency 90% advanced. Work experience: 3 to 5 years in the position, large-scale tourism hotels, 5 stars, or prestigious restaurants.

Specific Knowledge:

• Experience in hotel operation and Food and Beverage (F&B) management.
• Mastery of luxury service standards (Forbes Travel Guide and AAA Diamond guidelines).
• Management of hygiene and quality audits (Distintivo H, NSF, and Cristal).
• Preparation of budget reports and strict cost control.
• Operational management of POS systems (Micros / Points of Sale) and Office software.
• Mastery of enterprise management systems: SAP and Opera (PMS).

Competencies:

• Passion for achievements
• Manage with integrity
• Innovate the business
• Connect, communicate, and inspire
• Surprise the customer

Functions:

• Supervise and coordinate the daily operation of all consumption centers, bars, room service, and banquets, ensuring compliance with the brand's quality and premium hospitality standards.
• Prepare, administer, and control the annual Food and Beverage budget, guaranteeing the profitability of the department, cost control, and compliance with established financial goals.
• Guarantee the strict application and compliance with hygiene, food handling, and safety regulations in all preparation and service areas.
• Develop and implement new strategies, menus, promotions, and gastronomic experiences in coordination with the Executive Chef, Animation, and Public Relations to maximize guest satisfaction.
• Manage and develop the human talent of the department, leading the processes of selection, training, performance evaluation, and career plans for the managers and supervisors under their charge.

We Offer:

• Benefits and perks superior to the law (grocery vouchers, savings fund, uniforms, transportation, and food)
• Career Plan

At PAM Hotels, we provide equal opportunities respecting gender identity and expression, without distinction of age, race, religion, nationality, ancestry, pregnancy, disability, medical condition, marital status, sexual orientation, etc. We enthusiastically celebrate the diversity of our team and believe that talent, passion, and experience are the only relevant criteria to consider for our new talents.

Requirements

• Minimum education: Higher education
• Bachelor's degree
• 3 years of experience

Keywords: leader, chief, manager, director, chief, lead, head, regent