Warehouse Operations Manager (Logistics Operations Manager) – Tobacco Products Sector

Our company, with a presence in the trade and distribution of tobacco products, is seeking an experienced, organized, and dynamic Warehouse Operations Manager (Logistics Operations Manager).

The ideal candidate will take over the total supervision of the warehouse, with the main goal of ensuring the smooth flow of daily operations, personnel management, and the optimization of picking processes. The position requires deep knowledge of the Mantis LVS system, specialization in high-value inventory management through the Pick to Cart methodology, as well as excellent knowledge of the Soft1 ERP commercial software for the absolute synchronization of commercial and warehouse operations.

Main Responsibilities:

• Coordination of Operations & Systems: Supervision of the entire warehouse cycle and ensuring correct communication (data bridges) between Soft1 ERP (commercial) and Mantis WMS (warehouse).
• Pick to Cart Optimization: Management, control, and continuous improvement of the order picking process (Multi-Order Picking) using smart carts (Smart Carts / RF Scanners) to ensure a zero error rate.
• Order Management & Invoicing: Monitoring the flow of orders from Soft1 to Mantis and ensuring the correct issuance of necessary documents (dispatch notes, invoices).
• Traceability (Track & Trace): Ensuring the correct scanning and identification of serial numbers (Unique Identifiers) during the picking process, in accordance with European legislation for tobacco products (TPD).
• Security & Inventory Control: Implementation of strict security procedures due to the high value of the goods. Organization and execution of daily cycle counting and reconciliation of balances between Soft1 and Mantis for 100% accuracy.
• Team Management & Guidance: Shift scheduling, training, motivation, and evaluation of the team of pickers and warehouse workers.
• KPI Monitoring: Monitoring warehouse performance indicators (accuracy rate, picking speed, lines per hour) and reporting to management.

Required Qualifications:

• Experience: 3–5 years of experience in a similar responsibility position (Warehouse Supervisor / Logistics Manager), ideally in the tobacco products, FMCG, or high-value goods sector.
• System Knowledge: Proven, excellent knowledge of the Mantis Logistics Vision Suite (LVS) system and the Soft1 ERP commercial software.
• Technical Expertise: Experience in Pick to Cart picking processes and familiarity with product traceability management (Track & Trace).
• Working Hours: Ability to work on a rotating shift schedule and flexibility in hours depending on operational needs.
• Education: University / TEI degree with a focus on Logistics, Supply Chain Management, or Business Administration.
• Leadership Skills: Excellent ability in personnel management, communication, organization, and problem-solving under time pressure.
• Languages & IT: Very good knowledge of the English language and excellent use of MS Office (mainly Excel for data analysis).

Benefits:

• Competitive fixed compensation package, depending on qualifications and experience.
• Attractive bonus system for goal achievement, closely linked to productivity and warehouse performance indicators (KPIs).
• Modern, stable, and structured working environment with an emphasis on safety.
• Training in cutting-edge technologies in the field of Logistics.