Safety Supervisor
About Zūm: Zūm is revolutionizing mass mobility with its Connected Mobility Experience (Zūm CMX™) system that connects and coordinates people, vehicles, and operations in real time. In the $50 billion student mobility market – the largest segment of the mass mobility industry – Zūm CMX is transforming a daily source of anxiety and disruption into a reliable, transparent, and efficient mobility experience for students and families. Today, more than 6,500 schools rely on Zūm CMX. Recognized globally for its innovative approach and operational execution, Zūm has been named to Fast Company’s World’s Most Innovative Companies, CNBC Disruptor 50 and Changemakers, the World Economic Forum, and the Financial Times’ Fastest Growing Companies lists. Zūm is backed by leading investors including Sequoia Capital, GIC, TPG, and Softbank.
About the Role We're seeking an experienced Technician I to serve as a cornerstone of our maintenance operations. This role encompasses comprehensive vehicle diagnostics, repairs, and preventive maintenance across our fleet. You'll diagnose complex mechanical and electrical issues, perform critical safety inspections, and ensure every vehicle meets rigorous DOT and safety standards. You'll be essential to our transportation operations, keeping our fleet safe, reliable, and ready to serve students and communities. What Makes You Successful in This Role You're a skilled diagnostician who thrives in a fast-paced maintenance environment where no two days are the same. You balance speed with precision, never compromising on safety or quality standards. You're a natural problem-solver who can trace issues from symptoms to root causes across complex vehicle systems. You take ownership of your work and pride yourself on first-time fixes. You're equally comfortable rebuilding an engine, troubleshooting intricate electrical systems, or conducting thorough preventive maintenance inspections. You maintain an organized workspace where tools are properly stored, documentation is complete, and every repair meets professional standards.
Responsibilities Safety Culture
Lead safety meetings, toolbox talks, and yard walkthroughs to reinforce safe practices across all roles.
Proactively identify hazards, document findings, and track corrective actions to closure.
Track location-level safety metrics and report trends to the Location Manager.
Incident & Accident Management
Serve as the on-site lead for all incidents and accidents; execute post-accident procedures correctly and within required timeframes.
Conduct root cause investigations and administer DOT-mandated post-accident drug and alcohol testing (49 CFR Part 382.303).
Coordinate scene documentation and file complete, accurate claims in the insurance platform (ESIS).
Submit regulatory reports within required timeframes (FMCSA, state DOE, and other applicable agencies).
Workforce Compliance & Credentials
Maintain current credentials for all drivers and attendants: CDL, Non-CDL, school bus permits, DOT physicals, state endorsements, and bus attendant certifications — zero lapses.
Maintain compliant Driver Qualification (DQ) files per FMCSA 49 CFR Part 391.
Administer the DOT random drug and alcohol testing program (49 CFR Part 382), including pool enrollment, testing logistics, violation management, and return-to-duty coordination.
Training & Workforce Proficiency
Oversee the Driver Trainer to ensure training programs — new hire onboarding, BTW, route qualification, and refresher — meet regulatory and Zūm standards.
Manage the full Non-CDL to school bus driver certification pathway at the location.
Maintain training completion records, proficiency evaluations, and corrective training logs; audit-ready at all times.
What Success Looks Like
Zero lapsed credentials across all drivers and attendants.
All incidents investigated, documented, and reported within regulatory timeframes.
Drug and alcohol program administered with zero procedural gaps.
DQ files and training records complete and audit-ready.
Workforce is genuinely capable — not just credentials.
Safety culture is visible, consistent, and proactive.
Qualifications Basic Qualifications:
Minimum of 5 years of professional experience in safety management within the transportation industry, with a strong preference for experience in school bus or passenger transportation.
In-depth knowledge of FMCSA regulations, state pupil transportation laws, OSHA/DOT standards.
Commercial Driver's License.
Working knowledge of DOT, FMCSA (49 CFR Parts 382, 391, 395), State Department of Education School Bus Standards, and applicable state CDL/Non-CDL requirements for the assigned location.
Preferred Qualifications:
Supervisory experience, specifically in supervising and training a driver workforce.
Commercial Driver's License with Passenger and School Bus Endorsements.
Excellent written and verbal communication skills, including the ability to present complex data and findings clearly.
Certified Safety Professional (CSP), Certified Director of Pupil Transportation (CDPT), or other relevant safety certifications are preferred.
SBDI (School Bus Driver Instructor) certification.
Prior experience with vehicle camera and monitoring systems
Zūm Services, Inc. and all its subsidiaries provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.