Corporate Trainer
Muss:Lead
Key Responsibilities
1. Training Design & Development
- Design, update, and maintain training curricula, modules, and materials for onboarding, technical skills, compliance, and soft-skills programs.
- Develop training aids such as manuals, presentations, job aids, e-learning content, and assessment tools.
- Partner with subject matter experts and department leaders to translate business and role requirements into effective learning content.
- Keep training content current with company policies, industry best practices, and evolving business needs.
2. Training Delivery & Facilitation
- Facilitate engaging classroom, virtual, and on-the-job training sessions for new hires and existing employees.
- Deliver onboarding and orientation training in coordination with HR Operations.
- Conduct skills training, leadership development, compliance training, and refresher courses as needed.
- Adapt facilitation style and content delivery to different learning styles and audience levels.
- Serve as the primary point of contact for participants during training programs.
3. Training Needs Analysis
- Conduct training needs assessments in partnership with department leaders and HR to identify skill gaps.
- Analyze performance data, feedback, and business objectives to recommend relevant training interventions.
- Prioritize training initiatives based on organizational impact and urgency.
4. Evaluation & Continuous Improvement
- Administer post-training assessments, evaluations, and feedback surveys to measure training effectiveness.
- Analyze evaluation results to identify trends, gaps, and opportunities for improvement.
- Track training completion rates, competency outcomes, and program ROI.
- Prepare reports and recommendations for HR and business leadership.
- Continuously refine training content and delivery methods based on feedback and results.
5. Learning Administration
- Maintain accurate training records, attendance, and completion status within the LMS or HRIS.
- Schedule training sessions, coordinate venues/logistics, and manage training calendars.
- Monitor compliance with mandatory training requirements and certification renewals.
- Assist in maintaining and updating training guides, resources, and the training content library.
6. Internal Communications
- Prepare announcements and communications related to upcoming training programs, learning initiatives, onboarding, holidays, and employee programs.
- Develop newsletters, employee communications, and HR/training campaigns.
- Maintain training and onboarding content within the LMS or HRIS.
- Promote participation in training and HR initiatives through various communication channels.
- Coordinate with hiring managers and department leaders on training schedules and role-specific learning paths.
7. New Hire Onboarding
- Manage the end-to-end onboarding process for all new hires.
- Coordinate pre-employment requirements, onboarding schedules, and documentation.
- Conduct or facilitate new hire orientation sessions.
- Ensure timely completion of onboarding tasks, system access, equipment coordination, and HRIS enrollment.
- Monitor completion of mandatory onboarding courses, handbook acknowledgment, company policies, and compliance requirements.
- Serve as the primary HR contact for new hires during their onboarding period.
- Continuously improve the onboarding experience based on survey results and feedback.
8. Employee Engagement
- Plan, organize, and execute employee engagement programs, celebrations, wellness activities, and company events.
- Develop initiatives that promote company culture, collaboration, and employee morale.
- Coordinate recognition and appreciation programs including service awards, employee appreciation activities, and incentive programs.
- Partner with department leaders to implement engagement strategies across teams.
- Monitor participation and recommend improvements to increase employee involvement.
9. Employee Surveys & Feedback
- Administer onboarding surveys, engagement surveys, pulse surveys, and employee satisfaction surveys.
- Analyze survey results and identify trends, concerns, and opportunities for improvement.
- Prepare reports and recommendations for HR leadership.
- Track action plans resulting from survey feedback.
10. Employee Experience
- Support initiatives that improve the overall employee journey from onboarding to offboarding.
- Coordinate welcome kits, onboarding materials, and employee communications.
- Assist in implementing culture-building initiatives aligned with company values.
- Promote HR programs, policies, and benefits through effective communication.
11. Continuous Improvement
- Recommend improvements to onboarding processes, training programs, and employee engagement initiatives.
- Benchmark HR and learning best practices, and introduce innovative employee experience and training initiatives (e.g., blended learning, microlearning, gamification).
- Assist in HR projects related to culture, employer branding, employee development, and retention.
Qualifications
Education
- Bachelor's degree in Human Resources, Education, Organizational Development, Business Administration, or a related field.
Experience
- At least 2 years of experience in corporate training, learning and development, instructional design, HR Operations, employee engagement, onboarding, or a related HR function.
- Experience facilitating training sessions, workshops, orientation programs, or employee events.
- Experience using LMS and HRIS platforms is preferred.
Knowledge & Skills
- Strong presentation, facilitation, and public speaking skills.
- Instructional design and curriculum development skills.
- Excellent verbal and written communication.
- Strong organizational and project coordination skills.
- Event planning and coordination skills.
- Data analysis and reporting for training effectiveness and engagement metrics.
- Strong interpersonal and relationship-building abilities.
- Knowledge of adult learning principles, training best practices, and employee engagement strategies.
- Familiarity with Philippine labor laws and HR compliance requirements.
- Proficiency in Microsoft Office, Google Workspace, LMS/HRIS platforms, and survey tools.
Core Competencies
- Customer Service Orientation
- Communication Skills
- Facilitation and Presentation Skills
- Organization and Planning
- Attention to Detail
- Collaboration and Teamwork
- Initiative and Proactiveness
- Problem Solving
- Adaptability
- Creativity and Innovation
- Confidentiality and Professionalism