Business Analyst Tech Lead

Join us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

What you’ll do

Act as the primary liaison between business and technology teams, providing consultancy and business analysis expertise to support FinTech initiatives. Translate business objectives into clear requirements, EPICs, user stories, and solution concepts while ensuring alignment with the organization's strategy and roadmap. Collaborate with architects, technical teams, vendors, and stakeholders to drive successful solution design and delivery, manage product development plans, oversee backlog governance, and ensure business requirements are effectively implemented to achieve targeted business outcomes.

Who you are

Role:

Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.

Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company’s strategy and main goals.

Ensure end-to-end responsibility for the business goals to be met by the project’s deliverables. Understand the requirement and provide technical background information on the existing capabilities.

Collect business goals and agree on the deliverable benefits of the requirements to provide the best concept and solution for a requirement.

Actively cooperate with contacts both within Technology (local, regional, global) internal and external single points of contact.

Interact with Solution Architects and Technical domains / testing team during the project lifecycle to achieve the best solution for the company.

Create Request for Proposal / EPIC / User Story material.

Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, and model those requirements in an organized manner.

Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.

Work closely with finance / insights team to reach the best reporting model.

Maintain all product development plans (technical and business) with internal and external vendors.

Vendor management and follow-up for the business requirements to be implemented by vendors outside Vodafone.

Governance for the backlog and status of the tickets running in the squad during the design phase.

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.

What's in it for you

Core competencies, knowledge, and experience:

5+ years in business analysis or equivalent

Excellent knowledge of the agile methodology

Excellent knowledge of the banking sector (payments and banking products)

Proven experience in eliciting requirements

Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools

Strong written and verbal communication skills including technical writing skills in English

Strong project management skills and multitasking

Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe® Product Owner (PO) is a plus

Ability to write concise and clear requirements documents and user stories

Ability to lead and actively participate in team and client meetings

Must have technical/professional qualifications:

Engineering graduate

Ability to learn new technologies quickly and efficiently

Excellent communication skills, both written and verbal

Excellent time management with a strong sense of urgency

Strong relationship building skills

Innovative and decision-making skills

Conflict management

Who we are

We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds, and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued, and included.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to the company’s official career site for guidance.

Together we can.