Ground Operations Officer

Key Responsibilities

• Supervise check-in and boarding operations
• Verify passports and travel documents
• Provide passenger assistance and customer service
• Handle baggage and special service requests
• Support flight delays and irregular operations
• Coordinate with airport authorities and ground handling companies
• Perform general administrative duties for Trinity Airways Phu Quoc Station

Employment Type: Full-time (Fixed-term Contract)

• Contract Position:...

Required

• Bachelor's degree or Associate's degree
• TOEIC 600+, TOEIC Speaking IM2+, OPIC IM2+, or IELTS Overall Band 5.5+
• Proficient in Microsoft Office
• Available to work rotating shifts, including night shifts
• Customer-oriented mindset
• Strong sense of responsibility and teamwork

Preferred

• Previous experience with an airline, airport, or ground handling company
• Experience in the service industry
• Korean...