Responsibilities
Pre-Sales & Technical Enablement
Partner with Sales teams to understand customer requirements and design tailored automation and AI-based solutions
Deliver product demonstrations, proof-of-concepts (POCs), and technical presentations
Lead technical discovery sessions and contribute to solution architecture and integration planning
Support technical validation activities throughout the sales cycle
Solution Design & Delivery
Translate business requirements into scalable and maintainable technical solutions
Collaborate with Engineering and Implementation teams during onboarding and deployment phases
Provide technical guidance and troubleshooting support during key customer engagements
Customer Engagement & Advisory
Build trusted relationships with customers as a technical advisor
Help customers navigate technical challenges and identify potential risks proactively
Support strategic customer discussions and escalations when needed
Cross-Functional Collaboration
Work closely with Product, Engineering, Sales, and Customer Success teams to improve solution delivery and customer experience
Contribute to technical documentation, enablement materials, and internal training resources
Share customer feedback to support product and process improvements
Industry & Technology Awareness
Stay informed on AI, automation, cloud technologies, and enterprise software trends
Participate in webinars, industry events, and knowledge-sharing initiatives
Help position the company as a trusted technology and solutions partner
Requirements
Bachelor’s degree in Computer Science, Engineering, Business, or a related field
5+ years of experience in Solutions Engineering, Pre-Sales, Technical Consulting, or similar customer-facing technical roles
Experience with voice technologies, customer interaction platforms, or workflow automation solutions
Strong understanding of enterprise systems, APIs, integrations, and cloud environments
Ability to explain complex technical concepts to both technical and non-technical audiences
Native-level or highly fluent Polish and English language skills
Strong communication, presentation, and stakeholder management skills
Comfortable working in fast-paced, high-growth environments with multiple priorities
Preferred Qualifications
Experience with CRM platforms or pre-sales tools
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud
Knowledge of automation workflows, APIs, or integration frameworks
Experience supporting enterprise-scale implementations and customer success initiatives
What We Offer
Opportunity to join a fast-growing technology company focused on AI and automation
High-impact role working on enterprise-level solutions
Collaborative international team environment with strong cross-functional exposure
Competitive compensation and career growth opportunities
Open, supportive culture with flat hierarchies and direct collaboration across teams
Flexible hybrid working environment