About Total Deployment Solutions
Total Deployment Solutions (TDS) is a nationwide information technology services provider with 14 years of experience delivering innovative, business-critical solutions. We specialize in AI and GPU deployments, comprehensive data center support, IMAC services - desktop relocation, ensuring organizations transition seamlessly into new or evolving work environments. Our teams manage every detail, from workstation setup to ongoing desktop support, so clients can operate without disruption. Trusted by enterprise and data center partners, TDS continues to lead and adapt to the evolving technology landscape with a focus on reliability, precision, and long-term partnership.
Position Overview
We are seeking a detail-oriented and dependable IMAC Technician to support end-user computing environments. This role is responsible for the disconnection, relocation, reconnection, and setup of computer workstations, including new deployments and office moves. The ideal candidate is hands-on, customer-focused, and comfortable working in fast-paced corporate environments.
Key Responsibilities
Disconnect and reconnect desktop and laptop workstations during office moves or reconfigurations
Set up new workstations, including computers, monitors, docking stations, keyboards, mice, and peripherals
Perform basic hardware troubleshooting and escalate issues when necessary
Ensure proper cable management and clean, professional workstation setups
Follow IMAC procedures, checklists, and documentation standards
Test equipment and confirm functionality before handoff to end users
Provide basic end-user support during workstation setup and transition
Adhere to safety guidelines, security policies, and company IT standards
Required Skills & Qualifications
Experience with workstation setup, hardware deployment, or desktop support
Strong knowledge of PC hardware, monitors, docking stations, and peripherals
Familiarity with Windows and/or macOS environments
Basic understanding of networking concepts (Ethernet, ports, cabling)
Ability to lift and move equipment (typically up to 40–50 lbs)
Strong attention to detail and organization
Excellent customer service and communication skills
Ability to follow instructions, processes, and timelines
Reliable, punctual, and able to work independently or as part of a team
Preferred Qualifications
Previous IMAC, desktop support, or field technician experience
Experience working in corporate or enterprise IT environments
A+ certification or similar technical certification
Work Environment
On-site corporate office locations
May involve walking, standing, bending, and lifting throughout the day
Occasional after-hours or weekend work for large moves or deployments
What We Offer
Competitive hourly pay (based on experience)
Potential for long-term assignments or growth within IT support teams
Opportunity to travel and gain experience with Data Center projects
Job Type: Project Based
Expected hours: 20-40 per week
Compensation Package:
Hourly Pay
$20 - $25 per hour
Schedule:
8 hour shift
Nights as needed
Overtime
Weekends as needed
Work Location: In person (New York)