CRM Specialist (AI Automation)

About the role

Have you already used AI to do real marketing work — and want to be the person who brings that capability to a whole team? We're honest: AI is the skill our CRM team is light on today. That's exactly why this role exists.

TCG’s CRM team runs lifecycle messaging across...

Must have

• Typically 2–4 years in CRM, lifecycle or email marketing.
• Hands-on, demonstrable experience with agentic AI in a marketing context — content generation, segmentation or automation workflows you've actually built and shipped, not just general familiarity with AI tools.
• Comfortable with a CRM/ESP platform (Emarsys, Iterable, Braze, CleverTap or...