People & Administration Manager

About the company

TetradPay is a fintech business focused on redefining global remittance, one transaction at a time. We use technology to make cross-border payments more efficient, secure and accessible, simplifying how individuals and businesses move money internationally.

Joining TetradPay offers the opportunity to help build a growing financial technology business within a collaborative, mission-driven team.

Your tasks

We are seeking a proactive and organised People & Administration Manager to lead our day-to-day HR and administrative operations in Lagos.

Working closely with leadership, you will manage the employee lifecycle, strengthen HR processes and ensure our office runs efficiently. You will be a trusted point of contact for employees and managers, helping build a supportive workplace with clear expectations and accountability.

• Manage recruitment coordination, onboarding, probation reviews and employee exit processes.
• Maintain accurate, confidential personnel records, employment contracts and HR documentation.
• Develop, implement and maintain HR policies and procedures aligned with Nigerian labour requirements.
• Support managers with employee relations, attendance, grievances and disciplinary processes.
• Coordinate performance reviews, employee development plans and training activities.
• Lead employee engagement, wellbeing and internal communication initiatives.
• Track leave and attendance, and coordinate payroll inputs with Finance.
• Manage office facilities, supplies, equipment and day-to-day administrative needs.
• Coordinate vendors and service providers, monitor service quality and track administrative expenses.
• Maintain company property records and coordinate equipment allocation and returns.
• Complete the handover from the outgoing external HR provider, ensuring records and outstanding matters are transferred securely.
• Provide leadership with regular updates on people matters, staffing needs and administrative priorities.

Requirements

Qualifications and Experience

• Proven experience in HR, people operations and office administration, with the ability to manage daily activities independently.
• Strong knowledge of Nigerian labour laws and practical HR procedures.
• Experience in recruitment, onboarding, employee relations and performance management.
• Strong organisational skills, attention to detail and the ability to prioritise competing demands.
• Clear written and verbal communication skills, with the ability to work effectively across teams.
• Sound judgement, discretion and a professional approach to confidential information.
• Experience managing vendors, office facilities and budgets or expense records.
• Proficiency in Microsoft Office or Google Workspace; experience using HR systems is an advantage.
• A bachelor’s degree in Human Resources, Business Administration, Management or a related discipline is preferred.
• A relevant professional qualification, such as CIPM or CIPD, is an advantage.
• Experience in fintech, technology, financial services or a growing business is desirable.
• A commitment to fair, inclusive and non-discriminatory workplace practices.

Other

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