Operation Manager

Responsibilities

Team player with the ability to lead and motivate the team.

Coordinate and supervise daily front of the house and back of the house restaurant operations

Able to work with the head chef to create new dishes and market regularly

To provide a strong relationship and leadership creating a productive team while achieving set goals

Good communications, planning, and execution skills.

Excellent analytical and problem-solving skills

Deliver superior service and maximize customer satisfaction

Train employees on service quality, improve productivity, customer care, and responsiveness

Manage restaurant’s good image and suggest ways for improvement

Control operational costs and identify measures to reduce waste

Create detailed reports on a weekly/monthly/annual revenues and expenses

Promote the brand in the community through word-of-mouth, social media, and others

Recommend ways to reach a broader audience (e.g. promos and social media ads)

Implement policies and protocols that will maintain future restaurant operations

Requirements

Proven work experience as an Assistant/ Restaurant Manager similar role

Proven experience in a Chinese and Seafood restaurant is an advantage

He / She should have excellent communication and negotiation skills, strong leadership, be energetic, proactive, self-driven, highly motivated, and people skills in the driving of business for the restaurant.

Good interpersonal skills and computer skills in Word and Excel would be essential.

Preferable with Diploma Certification

Acute financial management skills

Able to work at Jurong Area